The WATCH Study Participant Instructions

These instructions will help you set up and use the Garmin watch, Garmin Connect app, and Snug app during the study period.

Getting Started

Step 1: Charge your Garmin watch and download Garmin Connect app

Unbox your Garmin watch and read the instruction leaflets.

Plug the Garmin watch into the charger provided.

Charge it until the battery is full before first use .

Download the Garmin Connect app and Snug app from the App Store (iPhone) or Google Play Store (Android).

Step 2: Set up the Garmin Connect app

Create an account in the Garmin Connect app and follow the on-screen instructions to connect (pair) your Garmin watch with your phone.

Ensure you phone has Bluetooth is turned on and that all required permissions are enabled (e.g. notifications and activity tracking).

Prepare your Garmin watch for pairing by following the steps below.

1. Long press the bottom button on your Garmin watch.
2. Select the settings icon
3. Select Phone.
4. Select Pair Phone.

Once your Garmin watch is in pairing mode, follow the on-screen instructions in the Garmin Connect app to complete the setup (see figure below for guidance).

Step 3: Set Up the Snug App

Open Garmin Connect app.

Press on your profile (top left side).

Select setting.

Select connected apps.

Select Snug app.

Make sure the Snug app is connected so it can receive activity information.

The Snug app uses this information to give prompts and feedback.

Garmin Instructions

Using the Watch and Apps

Please wear the watch during the day, especially when you are active. You may wear it all day if you wish, but you can remove it while sleeping. Please remove the watch during water-related activities. Please remember to charge the watch regularly, either every few days or whenever the battery level is low (ideally when it is less than 50%). To keep your activity data up to date, open the Garmin Connect app at least once a day, as this allows the data to sync properly. The Snug app will use this synced information to support the study.

When using the Snug app, please check it when you receive notifications or prompts. You may see daily messages or activity-related suggestions. Use the app as part of your normal day.

Frequently asked questions

: Scan the QR code on the box or click here for participant instructions for the WATCH Study.
: Last from 3 to 9 days. Charge every few days or when the battery is low (usually below 50%).
: Please wear the watch every day, during your waking hours. Remove it only for charging or water-related activities. Consistent wear helps ensure accurate study data.
: Yes. All data is handled securely and stored according to research and data protection guidelines. Your data will also store on both Garmin and Snug outside of the study and is governed by their respective policies. Your data is used only for research purposes.
: Make sure Bluetooth is turned on.

Open the Garmin Connect app

Long press the bottom button on your watch.

Select Settings.

Select Phone.

Tap Pair Phone.

Once your watch is in pairing mode, follow the on-screen instructions in the Garmin Connect app to complete the setup

You can check whether it was successful by observing your step count data in the Connect app.

If you're having problems, you can also visit the Garmin Vivoactive 4S support page.
: No, the Garmin watch can track your steps and heart rate, independently. But you’ll need your phone to sync the data afterward. Do not forget to sync your mobile to the watch.
: Steps, watch wearing duration, heart rate and your response to survey questions.
: Ensure Bluetooth is on.

Open Garmin Connect and swipe down to force sync.

Confirm if the sync worked.

Restart your watch and phone.

Repeat and confirm

If you're having problems, you can also visit the Garmin Vivoactive 4S support page.
: Avoid wearing during water related activities.
: Make sure both apps are synced.

Make sure you’re logged into both apps.

If still not working, contact the support centre via the Snug app
: You can contact the support centre via the Snug app, or contact WATCH study lead Asmamaw Emagn Kasahun at asmamawemagn.kasahun@utas.edu.au

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