Hospital providers can perform a membership eligibility check by selecting one of the two links below.
To access this service you must first obtain a User ID and Password from either of our software suppliers, HAMB Systems Limited or Thelma.
For HAMBS Systems Limited, You can do this by sending an email request to firstname.lastname@example.org. A user guide will be forwarded to you with your logon details.
St Lukes (HAMBS) eligibility check
For Thelma, click on the following link and then follow the prompts.
Thelma eligibility check
If you encounter a technical issue when using the HAMBS Systems Limited service please contact HAMBS by email at email@example.com. If you have a query in regards to an eligibility check, please contact St Lukes on 1300 651988.
THELMA Helpdesk contact details:
Telephone: 02 9258 7277