Careers
Current Vacancies
Customer Care Consultant
The Customer Care Consultant (CCC) delivers excellent customer service, face to face and over the phone. They will provide focused member services ensuring accurate and timely information is provided in accordance with the requirements of PHI and the fund rules.
Current vacancies available in our newly refurbished Devonport Customer Care Centre.
Head of Digital Experience
As Head of Digital Experience, you will be at the forefront of driving our member-first digital strategy, leading the development and delivery of a platform that will enhance our members experiences. Leading execution across multiple platforms and managing key vendor relationships, you will collaborate across business units to ensure the digital experience reflects and enhances our promise to Tasmanians.
Health Navigation Team Leader
As Health Navigation Team Leader, you will lead and support our passionate Health Navigation team, as well as actively contributing to service delivery. In addition to this, you will play a key role in building awareness of the Health Navigation program through outreach and community engagements.
Dentist
As a St Lukes Dentist, you will work closely with our team of clinicians and Dental Assistants to provide exceptional treatment to a wide variety of patients. We will support you in delivering a broad scope of dental services, as we want to see our clinicians doing what they enjoy most. These positions will suit those who are passionate about making a long-lasting difference to patient health outcomes and want to partner with a likeminded organisation.
Trainee Dental Assistant
As our wonderful dental team grows, we are now seeking a Trainee Dental Assistant to join our Launceston practice. As a trainee, you will learn the ropes of dental assisting, being taught how to support dental care delivery under the supervision and direction of clinicians and our experienced Dental Assistant team. You will also learn the full range of duties including administration and reception, sterilisation, and infection control practices.
Why Work at St Lukes
We are guided by our values and they are at the core of everything we do. Our values are:
Stewardship: Taking care of the future
We encourage creativity and respond to the needs of our members to stay healthy, get well quicker, live better with illness and deliver peace of mind through the considered and innovative management of risk, capital, resources, people and products.
Respect: Respect the individual
Our people put the team ahead of their personal success and commit to building the capacity of each other and our organisation through respect, communication, empowerment, valuing the individual strengths to serve our members.
Experience: Value the engagement
We are dedicated to partnering with our members and our people to deliver exceptional service, actively engaging with our community to build our reputation as innovative leaders in the health insurance industry.
Innovation: Dare to disrupt
We are committed to creating an ambitious and proactive environment that focusses on and encourages forward thinking and new ideas, partnerships, embracing change and continually enhancing the member experience.
Integrity: Do right, be real and be brave
We are professional and honest in our working relationships striving for fairness in our decision making and in our treatment of one another that ultimately affects the business outcomes and builds member trust.
Employee Benefits
At St Lukes, your health and wellbeing matter to us, we value and appreciate your contribution and want to help you develop your skills to grow and succeed, which is why we have developed a range of benefits to make sure you get the most out of your working and personal life.
Health Benefits:
- Free Influenza immunisation
- Access to our Employee Assistance Program.
- Discounts with our partnered brands
- Salary sacrifice to your superannuation
- Christmas Club savings account
- Monthly Health Coach visits onsite, providing personalised support for injury, fatigue and health concerns for our employees.
- Purchased Leave policy
- Discounted Health Insurance
- Paid Parental leave
- Will consultation
Appreciation
- Circulating positive feedback
- Team events
- Birthday and service milestone celebrations
- Work/life harmony
- Purchase additional leave policy
- National award recognition
- Flexible work arrangements where available
- Reward and recognition program
- Workplace giving program
Opportunity
- E-Learning: All our customer care team are supported through a qualification, including Certificate IV in General Insurance (Health Insurance).
- Individual development opportunities with tailored professional development plans
- Career opportunities and pathways across different business units
- Study assistance on application
- Access to self-driven learning resources
- Internal secondments and promotions
- Leadership and emerging leader programs
- Succession planning