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6 weeks free – Join St Lukes today and you’ll get 6 weeks free on eligible products. Plus, we’ll also waive all 2, 3, and 6 month waiting periods on extras. Offer ends March 31, 2024, T&Cs apply

Current Vacancies

Customer Care Consultant

The Customer Care Consultant (CCC) delivers excellent customer service, face to face and over the phone. They will provide focused member services ensuring accurate and timely information is provided in accordance with the requirements of PHI and the fund rules.

Permanent / Full or Part Time position in region as required (North, North West, South).

Dental Practice Manager

The Practice Manager will ensure the efficient and effective delivery of dental services in line with St Lukes’ vision and purpose.

Full time Position based in Hobart.

Health Navigation Team Leader

Our Health Navigation Team Leader will support customers on their healthcare journey by guiding them through health service options relevant to them, whilst supporting and coaching the current small team of Health Navigators. 

Full time Position based in Launceston.

Health Navigator

The Health Navigator will provide guidance including local health system knowledge, educational resources, and information to assist people to navigate the options available to them.

Full time position based in Hobart.

Risk Advisory Officer

The Risk Advisory Officer will undertake compliance, risk management and reporting functions for the St Lukes group.

Full time position based in Launceston.

Head of Risk and Resilience

The Head of Risk and Resilience (HRR) works with the Chief Risk Officer (CRO) to lead, co-ordinate and 
improve the design and implementation of the St Lukes Risk, Compliance, Business Continuity and Crisis
Management Frameworks to enable a consistent and robust approach to governance and crisis resilience throughout the organisation, including wholly owned subsidiaries and controlled entities where appropriate.

Full time position based in Launceston.

Analyst

The position of Analyst will assist and support the Analytics Department with the preparation of timely, accurate, comprehensive, and relevant quantitative and qualitative information to meet the analytical needs, activities, and decision making of the Health Fund with guidance as required.

Why Work at St.LukesHealth

We are guided by our values and they are at the core of everything we do. Our values are:

Stewardship: Taking care of the future

We encourage creativity and respond to the needs of our members to stay healthy, get well quicker, live better with illness and deliver peace of mind through the considered and innovative management of risk, capital, resources, people and products.

Respect: Respect the individual

Our people put the team ahead of their personal success and commit to building the capacity of each other and our organisation through respect, communication, empowerment, valuing the individual strengths to serve our members.

Experience: Value the engagement

We are dedicated to partnering with our members and our people to deliver exceptional service, actively engaging with our community to build our reputation as innovative leaders in the health insurance industry.

Innovation: Dare to disrupt

We are committed to creating an ambitious and proactive environment that focusses on and encourages forward thinking and new ideas, partnerships, embracing change and continually enhancing the member experience.

Integrity: Do right, be real and be brave

We are professional and honest in our working relationships striving for fairness in our decision making and in our treatment of one another that ultimately affects the business outcomes and builds member trust.

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If you are not a St.LukesHealth employee but have a passion for working with a like-minded organisation, please email peopleandculture@stlukes.com.au

Employee Benefits

At St Lukes, your health and wellbeing matter to us, we value and appreciate your contribution and want to help you develop your skills to grow and succeed, which is why we have developed a range of benefits to make sure you get the most out of your working and personal life.

Health Benefits:

  • Free Influenza immunisation
  • Access to our Employee Assistance Program.
  • Discounts with our partnered brands
  • Salary sacrifice to your superannuation
  • Christmas Club savings account
  • Monthly Health Coach visits onsite, providing personalised support for injury, fatigue and health concerns for our employees.
  • Purchased Leave policy
  • Discounted Health Insurance
  • Paid Parental leave
  • Will consultation

Appreciation

  • Circulating positive feedback
  • Team events
  • Birthday and service milestone celebrations
  • Work/life harmony
  • Purchase additional leave policy
  • National award recognition
  • Flexible work arrangements where available
  • Reward and recognition program
  • Workplace giving program

Opportunity

  • E-Learning:  All our customer care team are supported through a qualification, including Certificate IV in General Insurance (Health Insurance).
  • Individual development opportunities with tailored professional development plans
  • Career opportunities and pathways across different business units
  • Study assistance on application
  • Access to left driven learning resources
  • Internal secondments and promotions
  • Leadership and emerging leader programs
  • Succession planning
Careers

Careers