Careers

Careers

Current Vacancies

Customer Care Consultant

The Customer Care Consultant (CCC) delivers excellent customer service, face to face and over the phone. They will provide focused member services ensuring accurate and timely information is provided in accordance with the requirements of PHI and the fund rules.

Permanent / Full or Part Time position in region as required (North, North West, South).

Risk Advisory Officer

The Risk Advisory Officer will undertake compliance, risk management and reporting functions for the St Lukes group.

Full time position based in Launceston.

Application Services Support Officer

Under the supervision of the Application Services Specialist, the Application Services Support Officer will deliver high-quality support of the Health Insurance Software and respective operating procedures. Utilising a combination of technical and service focused skills, these support services will be undertaken in an efficient and timely manner to ensure ongoing effective operation of the core health and related services.

Full time position based in Launceston.

Dentist

The Dentist will provide clinical dental services and associated administrative functions in line with St Lukes strategies, policies, and programs. This involves the provision of dental services (at general dental practitioner level) to adults and children in accordance with current treatment guidelines and management policies.

Full-time position based in Launceston.

Dental Therapist/Oral Health Therapist/Dental Hygienist

The Dental Therapist and Oral Health Therapist will provide clinical dental services, education, health promotion and preventative programs for clients, their families or carers and other relevant stakeholders in line with scope of practice for the relevant division of registration as outlined by the AHPRA.

Dental Assistants - multiple positions

Join our Launceston Dental Practice, opening soon!

As a St Lukes Dental Assistant, you will support dental care delivery under the supervision and direction of dentals clinician while providing a range of support including chairside assistance, administrative duties and sterilisation and infection control practices.

Health Navigator

The Health Navigator seeks to support customers on their health care journey by guiding consumers through options available for them to discuss with their doctor. By supporting Awareness, Access, Affordability and Action the Health Navigator will empower people to manage their health care journey with confidence and actively seek improved health outcomes.

HR Specialist

The HR Specialist will provide advice and support to business unit managers across Tasmania on workforce issues, industrial relations matters, workers compensation, and general Human Resources support services.

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If you are not a St.LukesHealth employee but have a passion for working with a like-minded organisation, please email peopleandculture@stlukes.com.au

Why Work at St.LukesHealth

We are guided by our values and they are at the core of everything we do. Our values are:

Stewardship: Taking care of the future

We encourage creativity and respond to the needs of our members to stay healthy, get well quicker, live better with illness and deliver peace of mind through the considered and innovative management of risk, capital, resources, people and products.

Respect: Respect the individual

Our people put the team ahead of their personal success and commit to building the capacity of each other and our organisation through respect, communication, empowerment, valuing the individual strengths to serve our members.

Experience: Value the engagement

We are dedicated to partnering with our members and our people to deliver exceptional service, actively engaging with our community to build our reputation as innovative leaders in the health insurance industry.

Innovation: Dare to disrupt

We are committed to creating an ambitious and proactive environment that focusses on and encourages forward thinking and new ideas, partnerships, embracing change and continually enhancing the member experience.

Integrity: Do right, be real and be brave

We are professional and honest in our working relationships striving for fairness in our decision making and in our treatment of one another that ultimately affects the business outcomes and builds member trust.

Employee Benefits

At St Lukes, your health and wellbeing matter to us, we value and appreciate your contribution and want to help you develop your skills to grow and succeed, which is why we have developed a range of benefits to make sure you get the most out of your working and personal life.

Health Benefits:

  • Free Influenza immunisation
  • Access to our Employee Assistance Program.
  • Discounts with our partnered brands
  • Salary sacrifice to your superannuation
  • Christmas Club savings account
  • Monthly Health Coach visits onsite, providing personalised support for injury, fatigue and health concerns for our employees.
  • Purchased Leave policy
  • Discounted Health Insurance
  • Paid Parental leave
  • Will consultation

Appreciation

  • Circulating positive feedback
  • Team events
  • Birthday and service milestone celebrations
  • Work/life harmony
  • Purchase additional leave policy
  • National award recognition
  • Flexible work arrangements where available
  • Reward and recognition program
  • Workplace giving program

Opportunity

  • E-Learning:  All our customer care team are supported through a qualification, including Certificate IV in General Insurance (Health Insurance).
  • Individual development opportunities with tailored professional development plans
  • Career opportunities and pathways across different business units
  • Study assistance on application
  • Access to self-driven learning resources
  • Internal secondments and promotions
  • Leadership and emerging leader programs
  • Succession planning