Due to maintenance, the St Lukes website and St Lukes Connect may experience intermittent outages from 5:15pm until 11:30pm on Thursday, February 23. We apologise for any inconvenience this may cause.

6 weeks free – Join St Lukes today and you’ll get 6 weeks free on eligible products. Plus, we’ll also waive all 2, 3, and 6 month waiting periods on extras. Offer ends March 31, 2024, T&Cs apply

How to Get the Most Out of Your Cover

How to Get the Most Out of Your Cover

We want every St Lukes member to get the most out of what is included in their policy. From exploring services to understanding what you’re covered for, we are here to help you every step of the way. With St Lukes, you'll get the most out of your cover.  

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How to claim

We want to make claiming easy for our members. There are a number of ways you can claim. These include at one of our Customer Care Centres or Agents, through St.LukesHealth Connect and more. Find detailed information about how to claim for the services you are covered for. 

Know what you are covered for

To get the most out of your cover, it’s important to know exactly what you are covered for. You could have physiotherapy, dental or massage included in your Extras cover that you can use. It also pays to know exactly what’s included in your Hospital cover if you need it. To see exactly what you are covered for, login to St.LukesHealth Connect or get in touch with St Lukes today.  

Review your current level of cover

To make sure you have access to the right care, we encourage you to review your current level of cover. We don’t want our members paying for cover they no longer need. We also don’t want our members to find that they aren’t covered for something that they do need. Get in touch with St Lukes today for a personal cover review.  

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St.LukesHealth Medical Gap Cover

St.LukesHealth Medical Gap is designed to reduce the gap between the Medicare Benefits Schedule fee and the fee a doctor charges for hospital inpatient medical service. If your doctor chooses to participate in St.LukesHealth Medical Gap, you will either be fully covered for your in-hospital medical treatment or your gap or out-of-pocket expense will be reduced. Read about St.LukesHealth Medical Gap Cover. 

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Member benefits

St Lukes members receive a number of benefits as part of their cover. We’ve partnered with organisations including Bank of us, Spirit Super, and a range of optical providers who give St Lukes members access to additional Member benefits. Explore these benefits and what’s included 

Want to find out more?

Want to find out more?

Contact St Lukes today!