Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
I’m feeling isolated and want to join community events or groups but I don’t have a computer and don’t know where to start looking - can you help?
We know that social connection is important for your wellbeing and battling loneliness. It’s great that you want to get connected to your community, and we’re happy to help you take the first step. It can be hard to find out what’s out there, especially if you don’t have a computer – that’s where we come in. Our Health Navigators can have a chat to you about what kind of events and groups you are looking for, and then we can help you find out what’s on in your local area that you might be interested in.
I am still within waiting periods to get hearing aids through my private health insurance, but I won’t be able to wait that long. Hearing aids are expensive for a pensioner, what options do I have?
Hearing aids play an important role in maintaining your health and wellbeing, but they can be expensive. If your private health insurance doesn't cover the cost, our Health Navigators can guide you through government support options that may help with the cost of buying hearing aids, if you are eligible.
We can also help you find a nearby audiology clinic, making it easier to take the next step in your hearing care journey.
My GP has told me I need to see a cardiologist and exercise physiologist due to being at risk for a heart attack. I don’t know where to start and feel very overwhelmed.
We completely understand your feeling of overwhelm. It can be really hard to know where to go and who to see, especially when given important information and direction from your GP. As Navigators, we can help you find specialists in your area taking on new patients as well as an exercise physiologist appropriate to your needs. Did you know that many clinic websites provide you with their team member’s area of speciality or interest – we can also help you navigate that!
I think I will need a mobility aid after my surgery. Where would I get this from and are there options to hire instead of buy?
We can do the groundwork for you in finding Government subsidised or privately funded options for hiring or purchasing mobility aids. As we can’t give any clinical advice, we can’t tell you what mobility aid you will need but once you find this out from your doctor or allied health professional we can help you find out how and where to get it and if there are any ways to reduce the cost.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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