Ask a health navigator
Have you just been given a diagnosis and you're not sure where to start?
Are you taking steps to improve your health and wellbeing, and need help finding services?
Are you having trouble working out the aged care system?
Finding health and wellbeing services can be hard. We can help!
Our Health Navigators are here to help to listen to your needs, provide you with information*, and connect you with services that can help you on your health and wellbeing journey. And the best news it's completely free^ for every Tasmanian, member or not.
*All information provided through health navigation is for information purposes only and is not suitable for the advice of a qualified health professional.
^If you use the services of a provider we have suggested, there may be fees involved.
Here are some questions we received recently from some participants:
I'm on a waitlist for an assessment through My Aged Care, but I need assistance with the cleaning and gardening now - what are my options?
Waiting for support can be tough, and we know that wait times can be long. If you're waiting for your My Aged Care-funded services to begin, there are options available that can help you at home in the meantime for a private fee. We understand how confusing and frustrating it can be to figure out which services are available in your area - especially when all you want is a bit of help to make life easier. That’s where we come in - we’ll help you find local providers who can lend a hand while you wait for your assessment and funding to start.
I’m the carer for a loved one and I'm exhausted, where can I get help?
There are organisations out there that receive funding from the Government to provide free help to carers. That might mean help with organising services at home, arranging emergency respite, or simply having someone to talk to when things feel overwhelming. If you're not sure where to start, we can point you in the right direction. There’s support out there, and we’re here to help you find it.
My loved one has been diagnosed with dementia and I’m unsure what support services are out there for them and for me.
A dementia diagnosis can be life-changing, not just for the person affected but for their family and support network too. It’s common to feel uncertain, anxious, or even lost. Our Health Navigators are equipped in finding services and resources to assist people with dementia and their families- we also understand that carers need support too.
My elderly relative lives alone and I am worried about them falling over. I am interested in purchasing a fall detector device for them – can you help me explore the options?
This is a thoughtful step toward keeping your loved one safe and giving yourself peace of mind. There are many devices available, from a simple SOS button pendant to more complex smartwatch-style options that can automatically detect a fall. We’re happy to help you explore the options based on your relative’s lifestyle and needs. We can also help you find evidence-based resources about how to make home more fall-safe.
So if you have a question, or just need a hand getting started on your journey, reach out to one of us today. You can book an appointment with the team or fill in the form below. Please allow two business days for a response.
Ask a Health Navigator
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