Right now exists a compelling opportunity to change the world for future generations, writes St.LukesHealth CEO Paul Lupo.
The Federal Health Minister’s tough stance on vaping is to be applauded, but it will amount to nothing if the Government doesn’t take holistic action to close the loop on tobacco altogether.
A new study released by the Cancer Council Victoria’s Centre for Behavioural Research in Cancer has revealed teen smoking has increased for the first time in 25 years against a backdrop of rising vape use.
The data indicates a three-fold increase in current tobacco smoking by 14-17 year-olds in just four years, from 2.1 per cent in 2018 to 6.7 per cent in 2022. Preliminary data from the first quarter of 2023 reveals 12.8 per cent of 14-17 year-olds reported smoking.
Specific data on vaping revealed a shocking rise among 14-17 year-olds, with fewer than 1 per cent using vapes in 2018, increasing to 11.8 per cent in 2022 and 14.5 per cent in early 2023.
This is a staggering scourge on our society and especially our children.
We know that people who vape are three times more likely to subsequently take up smoking, so with vapes soon to be taken off the market, we are simply setting our kids up to become the next generation of cigarette smokers.
The percentage of 14-17 year-olds both smoking and vaping has increased from 0.3 per cent to 4.4 per cent in four years. The earlier a person starts experimenting with cigarettes, the more likely they are to become a regular, long-term user.
This is the first time we’ve seen a rise in teen smoking since the early-to-mid 1990s, and let’s not forget, cigarettes kill up to two in three long-term smokers.
In Tasmania, the State Government’s Tobacco Control Plan Progress Report 2021, revealed that in 2017 as high as 4 per cent of young people aged 12 – 15 years smoked and 8 per cent of those aged 16 – 17 years smoked.
We still have the second highest rate of smoking in the country, contributing to an annual smoking-related death rate of 500 people. We also have the highest incidents of airways disease in Australia.
Soon, we will have a generation of young Tasmanians who vape, also poised to transition to cigarettes.
It is nothing more than a strategy by Big Tobacco that allows them to continue making billions of dollars at the expense of our children’s health.
Why on earth would we allow it?
Let’s not forget, tobacco is estimated to claim the lives of around 20,000 Australians every year – more than 50 people every day. This, paired with the recent rise in teen smoking, should be enough to make anyone shudder.
We are at a critical crossroads in our society, and we have a once-in-a-lifetime opportunity to protect our children from one of the biggest killers of our time. But we must act now before these addictive behaviours become even more entrenched.
Let’s look back in 40 years’ time and say we did the right thing, not lament that we chose to take the easy road and exposed our children to something that need never have been part of their lives.
If the Federal Government is serious about reclaiming its position as a world leader in tobacco control, it must go further than simply introducing measure to reduce smoking rates.
Looking closer to home, why can’t Tasmania lead the nation on taking action to eliminate smoking for the next generation? We know from experience that we are perfectly suited to piloting community change programs – we’ve done so successfully with major national initiatives, such as the introduction of a total indoor smoking ban in 2006, and the rollout of the National Disability Insurance Scheme in 2013.
Tasmania cannot afford to wait for the Federal Government to enact change. Action is needed now. Looking at other states and territories who are already leading the charge, we must not be left behind. It will be to the detriment of our young people and generations to come.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St.LukesHealth.
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Sensory packs to level the playing field for JackJumpers fans
Basketball fans with sensory challenges are in for a gamechanger, with not-for-profit health insurer St Lukes and the Tasmania JackJumpers teaming up to provide sensory packs at home games.
Many Tasmanians are affected by sensory overwhelm that can make it hard for them to enjoy loud, crowded events.
The sensory packs include a weighted blanket, noise cancelling headphones, a fidget spinner, sunglasses and ear plugs, and will be free to borrow for the duration of the game.
St Lukes Events and Partnership Manager Nikki Long said the organisation had worked with an occupational therapist to create the bundles, which will be available at MyState Bank Arena to anyone who needs one.
“As part of our Diversity and Inclusion partnership with the Tasmania JackJumpers, we’re proud to be providing these sensory packs to help more people comfortably watch home games,” she said.
“We know the game-day atmosphere can be overwhelming. Those with sensory challenges shouldn’t have to miss out on the excitement and the community connection that comes from supporting their beloved JackJumpers and feeling part of the team.”
It is the first step towards a more inclusive game-day experience, with St Lukes also working with the Tasmania JackJumpers to develop a custom quiet space at MyState Bank Arena for those who might need some time out.
“We’ve taken inspiration from mainland venues who are doing this really well and are proud to be bringing this initiative to JackJumper’s games,” Ms Long said.
“We hope other sporting codes and organisations can adopt similar practices to create more inclusive environments all over Tasmania. Lifting everyone’s participation, connection and wellbeing supports St Lukes’ vision to make Tasmania the healthiest island on the planet,” she said.
JackJumpers CEO Christine Finnegan said the initiative was a testament to what can be achieved when like-minded organisations come together with a shared vision.
“Partnering with St Lukes to provide sensory packs ensures that more fans can enjoy the unique atmosphere of JackJumpers games,” Ms Finnegan said.
“Together, we’re taking important steps to create an inclusive environment where everyone feels welcome and supported.”
Packs will be available from the MyState Bank Arena info desk, starting from the December 5 home game. ID is required to borrow a pack, to be returned at the end of the game. They will be available for adults and children, and a St Lukes membership or a medical diagnosis is not required.
ENDS
Contact: Jacquie Ray, Timmins Ray Public Relations: 0429 683 773 | jacquie@timminsray.com.au
Launceston welcomes one of Australia’s most sustainable buildings
One of Australia’s most innovative and sustainable buildings was officially opened today, celebrating a public-private partnership success story and a major investment in the north of the state.
Tasmanian not-for-profit health insurer St Lukes has completed its new Launceston building, welcoming six tenants who will share the state-of-the-art building, signalling business growth in northern Tasmania.
The state government contributed $1 million towards the $33-million project, demonstrating both public and private sector confidence in the state’s north.
St Lukes CEO, Paul Lupo, said the transformative space aimed to restore vibrancy and foster a sense community connection, helping to revitalise Launceston into a thriving, dynamic and inclusive place for everyone.
“We want to draw people back into Launceston city to support our local businesses, instilling commercial confidence, stimulating our economy and generating local jobs,” Mr Lupo said.
The seven-storey building features a ground floor café, playground and wellness hub, all open to the public, as well as being home to St Lukes’ customer care centre, dental practice and head office, bringing together its Launceston workforce previously dispersed across four different locations.
Mr Lupo said the building represented so much more than its physical presence, standing as a tangible example of what could be achieved by working together in Tasmania.
“There is no better demonstration of our ability to collaborate than this very space, which has brought together Tasmanian architects, builders, manufacturers, craftspeople and designers to create this spectacular new addition to the Launceston skyline,” he said.
“The building is made predominantly of Tasmanian timber, a natural, renewable and recyclable material, also reducing the building’s carbon footprint by up to 40 per cent in comparison to a regular building site.
“It aims to sequester 7,665 tonnes of carbon from the atmosphere – the equivalent emissions of 2,141 cars driving 20,000km per year – a 60 per cent lower carbon footprint than the equivalent traditional build.
“A full lifecycle plan means the building can in time be deconstructed, re-engineered and re-used, making it a net zero project.”
St Lukes is sharing the building with a suite of blue-chip Tasmanian and international businesses including Allianz, Salveo, Newton & Henry, ReadyTech, Sweetbrew and now Bank of us, who will be moving its corporate office.
Bank of us CEO, Paul Ranson, said he was thrilled at the opportunity presented by the new St Lukes building.
“Like St Lukes, Bank of us is a customer-owned organisation which is committed to positive impact for the good of all Tasmanians,” Mr Ranson said.
“Bank of us has achieved significant growth in recent years, throughout which, we’ve remained committed to staying truly Tasmanian.
“We are supporting projected further growth with the creation of 20 additional roles which will allow us to maintain outstanding customer experience, but it means we’ve outgrown our corporate Launceston offices.
“Bank of us customers won’t see any change – our dedicated retail store team and lending specialists will continue to operate out of the current Brisbane Street store.
“We’re thrilled by the opportunity to co-locate with a like-minded organisation like St Lukes.”
ENDS
For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Donations urgently needed to help relieve the Christmas cost crunch
St Lukes contributes $10,000 to Launceston City Mission appeal
As demand soars for support services, two Tasmanian organisations are calling on the community to help spread some Christmas cheer for those most in need.
Launceston City Mission and not-for-profit health insurer St Lukes are joining forces on a Christmas donation drive, with a 10-foot tree installed at the Launceston wellness hub.
Members of the community are encouraged to leave an unwrapped new toy under the tree from now until the end-of-business on Thursday 5th December. Toys, non-perishable food and financial donations can also be given directly at City Mission’s Launceston office until 5pm that day.
Launceston City Mission CEO Jo Fearman said with one in six children living below the poverty line, too many families were being forced to decide between buying food or paying bills – let alone gifts.
“When disposable income is inadequate, households are forced into a terrible choice to prioritise one essential over another – fuel or rent, rent or power, power or health care,” Ms Fearman said.
“At this time of year, thinking about Christmas gifts for children is difficult because it could mean other essential bills won’t get paid.
“If we can help provide gifts for children, through the wonderful support of St Lukes, it helps take the pressure off families who are doing it tough.”
In 2023-24 City Mission Launceston has provided more than 21,000 meals to members of the community in need, impacted more than 10,000 lives across Northern Tasmania and provided more than 14,600 safe sleeps for those sleeping rough.
Recognising this impact and the power of community connection, CEO Paul Lupo said St Lukes was delighted to support City Mission’s Christmas donation drive with a gift of its own – a $10,000 donation to the appeal.
“Every child deserves to wake up on Christmas Day with a present of their own, but we know many Tasmanian families will be doing it tough this time of year. That’s why we are encouraging the community to rally behind those most in need, and to give what they can,” Mr Lupo said.
“Our wellness hub is designed to bring people together, and we are very happy to provide an easy-to-access central location for people to drop in with their gifts.
“Giving also builds social connectedness and improves everyone’s mental health, which aligns with our vision of making Tasmania the healthiest island on the planet.”
All donations of new toys are welcomed. For those aged 10 to 16 years (who can be harder to buy gifts for), gift vouchers are recommended.
Donation points
What: Unwrapped new toys
Where: St Lukes Launceston (93 Cimitiere Street)
When: Until 5pm Thursday 5th December
Where: Launceston City Mission, 48 Frederick Street
What: Non-perishable food items, unwrapped new toys
When: Until 5pm Thursday 5th December
St Lukes welcomes lower house passing of vaping bill
St Lukes welcomes today’s lower house passing of the State Government’s bill to restrict the availability of vapes and vaping products in Tasmania.
As a not-for-profit private health insurer, St Lukes strongly believes this legislation demonstrates a genuine commitment from our Parliament to enshrine long-term health benefits for the Tasmanian community.
The damaging medley of harmful effects vaping products are having on our kids is well documented.
This includes their impact on brain development and mental health, causing increased rates of depression and anxiety, as well as preying on young people who are more susceptible to developing addictive behaviours.
This is a blatant and shameless exploitation of some of our most vulnerable young people by big tobacco.
With this bill, our elected representatives have the opportunity to put preventative health first and help the community avoid another pathway to addiction, as well as negative health impacts and chronic disease.
As such, we are now urging the Upper House to put the health of Tasmanians first when they consider this legislation, and to vote accordingly.
New evidence backs call to fund world-leading Tasmanian health literacy program in primary schools
With more than 60 per cent of Tasmanians facing significant challenges with health literacy, the team behind the globally acclaimed HealthLit4kids program has launched new evidence strengthening calls to fund the initiative in primary schools statewide.
Health literacy – how we find, understand and use health and wellbeing information and services – remains a major challenge for Tasmanians. Improving health literacy from childhood will be key to progressing the state government’s newly released 20-Year Preventative Health Strategy.
Dr Rosie Nash, founding CEO of HealthLit4Everyone, is launching a new book today titled Global Perspective on Children’s Health and Literacy. Four years in the making, editors Dr Nash, Associate Professor Shandell Elmer and Dr Vaughan Cruickshank present insights from 61 health literacy experts across 17 countries, to highlight the key crossover between health, education and the community sectors in improving health literacy.
Dr Nash said the international research contained in the book backs HealthLit4Everyone’s submission to the 2025-26 Tasmanian budget, calling for funding to roll out HealthLit4Kids in primary schools statewide over the next three years. The program has been piloted in selected schools, with proven results in building the health literacy of staff, students and the wider school community.
“It’s not often as researchers we can say that we have a silver bullet, but through HealthLit4Kids and this new book we provide tangible solutions to some of the key focus areas of the government’s 20-year preventative health strategy,” Dr Nash said.
“When we started engaging with stakeholders to improve health literacy outcomes in Tasmania nine years ago, we kept getting passed around. People working in education would tell us it was a health issue, those in health would pass us onto the community sector. But a siloed approach doesn’t work.
“This book is the evidence and includes the practical recommendations needed by our leaders, our policy makers, our teachers, our health workers and our community to create intergenerational change.”
Tasmanian not-for-profit health insurer St Lukes has long advocated for a statewide rollout of HealthLit4Kids. CEO Paul Lupo says there’s overwhelming evidence that it improves students’ understanding of good health and healthy decisions.
“Starting young to improve the health literacy of every Tasmanian child is an absolute no-brainer. It will have an intergenerational impact on how we stay well and avoid ending up in hospital with preventable chronic conditions,” Mr Lupo said.
“Here, we have an internationally sought-after child health literacy program, developed right here in Tasmania: it’s baffling that the program is not already embedded in every school, given its proven efficacy and alignment with the government’s own 20-Year Preventative Health Strategy.
“Funding a cross-sectoral approach will be key to overcoming Tasmania’s challenges around health literacy, educational attainment, lifelong health outcomes and ultimately our state’s productivity – as well as St Lukes’ own vision of making Tasmania the healthiest island on the planet.”
St Lukes is also working with HealthLit4Everyone to develop HealthLit4Corporates, to improve the health literacy awareness of its own workforce. Following the pilot, the program would then be rolled out to other businesses.
Global Perspective on Children’s Health and Literacy will be launched in Hobart on November 18 with the support of HealthLit4Everyone, the University of Tasmania, St Lukes and the Winston Churchill Trust.
About HealthLit4Everyone
Healthlit4Everyone is a social enterprise which has grown out of research at the University of Tasmania, specifically research that led to the development of an evidence-based and co-designed professional development program for teachers in schools, HealthLit4Kids. The evaluation of the program is shared in 16 academic papers and is included in 3 World Health Organization Reports as an exemplar for preventative health strategies.
ENDS
Contact: Emily Woodgate, Timmins Ray Public Relations: 0412 828 802 | emily@timminsray.com.au
A healthier state needs a shift in mindset
Tasmania needs a serious refocus and injection of preventative health funding if we are to reform our health system.
A critical discussion paper on the future of Tasmania’s preventative health approach was released for community input last month, but you’d be easily forgiven for missing it.
The government’s media release announcing consultation on its 20-Year Preventative Health Strategy went largely unnoticed. I can’t help but wonder what this says about the public discourse surrounding health in our state and our insatiable appetite for more funding that doesn’t address the underlying root cause of the problem.
Right now, as a community we have an opportunity to move beyond the habitual blame game in public health and instead play a pivotal role in shaping a healthier future for ourselves. A future that seeks to place much greater emphasis and resourcing into preventative health, to address the avoidable suffering facing a significant proportion of our population. By doing this, we will ease the pressure currently felt in our overloaded health system by keeping people out of hospital and well for longer.
St Lukes has a vision to make Tasmania the healthiest island on the planet. This will require refocused investment in tools and assets for the community that provide the means for Tasmanians to make lifestyle decisions that are beneficial to their health, allowing many of our current challenges to be avoided.
The invitation by Government to all Tasmanians to express their views on initiatives and innovations that would help create a healthier community has real potential. However, it requires us to shift our focus from a system that funds sickness and is judged on how quickly it reacts – while never fixing the problem – to a proactive system that looks to address root causes to community health challenges, empowering individuals to take control of their own health and wellbeing.
Consider for a moment some statistics from the preventative health discussion paper:
· Nearly one in seven Tasmanians (15 per cent) smoke – the highest in the nation.
· One in five Tasmanians spend eight or more hours sitting per weekday.
· More than one third of Tasmanians’ daily kilojoule intake comes from foods high in sugar, fat and salt.
· Only one in 20 of us (only six per cent) eat enough vegetables.
The government’s vision and community call to action is commendable. But unless this preventative health strategy is properly funded and embraced by the community, it will inevitably end up as just another white paper – all while the health of our community continues to deteriorate.
Our health system shouldn’t demand a budget that is 32 per cent (and growing) of the entire state budget, because it is not addressing the problem. If we can get the balance right and invest now in preventative health measures, we will create a more effective and equitable system for the future.
St Lukes has been a very strong advocate for rebalancing our health dollar spend into preventative health. We’ve acted to significantly increase our investment in innovative health programs to support our members and the wider Tasmanian community in the critical areas of prevention, early detection and intervention, albeit there’s still considerably more to be done.
I urge every Tasmanian to consider the role we can all play in the future health of our state, both individually and collectively, and seize the opportunity to have a say on the government’s 20-Year Preventative Health Strategy discussion paper, as we’re all in this together.
The Tasmanian Government’s 20 Year Preventative Health Strategy and information on how to make a submission can be found here.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St Lukes.
St Lukes Symphony on the Waterfront Returns to Devonport for 2025
Devonport is set to come alive with the return of the prestigious St Lukes Symphony on the Waterfront, featuring the celebrated Tasmanian Symphony Orchestra (TSO). Scheduled for February 8, 2025, this event follows the overwhelming success of the 2023 performance and promises another unforgettable evening of world-class music in one of Tasmania’s most scenic waterfront settings.
Mayor Alison Jarman expressed her enthusiasm for the event, highlighting its importance to the community and its role in showcasing Devonport's vibrant culture.
“We are absolutely thrilled to host the St Lukes Symphony on the Waterfront once again,” she said. “This event is a flagship cultural experience for Devonport, drawing visitors from across Tasmania and beyond. It not only highlights our award-winning Haines Park but also reflects our commitment to providing enriching and accessible cultural opportunities for our community.”
The free event, which will take place in Devonport’s Waterfront precinct, is expected to attract 5,000 attendees. The concert offers a rare opportunity for residents and visitors alike to enjoy a world-class symphony performance in an outdoor setting, celebrating the region’s natural beauty and cultural vitality.
Tasmanian not-for-profit health insurer St Lukes is the principal sponsor of the event. Head of Customer Service Kate Denmen welcomed the opportunity to help bring the event to the community.
“We’ve had such a great response to TSO concerts hosted in our wellness hubs, so we’re thrilled to help bring this symphony to the Devonport waterfront,” she said.
“Music is so beneficial in the way it lifts our wellbeing and brings us together for moments of community connectedness – both of which are key to our vision of making Tasmania the healthiest island on the planet.”
Caroline Sharpen, CEO of the Tasmanian Symphony Orchestra said the orchestra was excited to return to Devonport, adding that the 2023 event created unforgettable experiences for both the musicians and the audience.
“We are so pleased to be returning to Devonport in February for Symphony on the Waterfront. Last year’s event was such a highlight for us - and how marvellous for it to have been named Community Event of the year at Devonport’s Australia Day Awards,” Ms Sharpen said.
Although it’s a free concert, attendees will need to book online via the Tasmanian Symphony Orchestra website. Tickets will become available in January 2025. Sign up to be notified when tickets become available by visiting the concerts page on www.tso.com.au
ENDS
Media contact: Anna Halipilias | Communication and Engagement Officer | Devonport City Council 03 6424 0562 | ahalipilias@devonport.tas.gov.au
Vaping bill will mark a pivotal moment in our state’s public health history
The Tasmanian government’s Public Health Amendment (Vaping) Bill 2024, tabled in September, is a nation-leading initiative that marks a pivotal moment in our state’s public health history.
The legislation, designed to curb the rising tide of youth vaping, is not only a testament to the government’s commitment to safeguarding the health of future generations, it also represents a proactive step towards a more preventative health system.
The draft bill, set to be debated later this year, proposes to ban the sale of vape products for people under 18 years, as well as ensuring vapes can only be supplied by pharmacies to people 18 years or over with a prescription.
The immeasurable health benefits to our children, coupled with significant long-term cost savings in the healthcare system, underscores the far-reaching impact of these regulations.
The damaging medley of harmful effects vaping products are having on our kids has been well documented in recent times.
This includes their impact on brain development and mental health, causing increased rates of depression and anxiety, as well as preying on young people who are more susceptible to developing addictive behaviours.
This is a blatant and shameless exploitation of some of our most vulnerable young people by big tobacco.
We know from recent studies, for example, that teenagers experiencing low mental wellbeing are 100 per cent more likely to vape, and those with high stress are nearly 74 per cent more likely.[1]
Once hooked, we also know that young people who vape are five times more likely to take up smoking, and the younger a person is when they start vaping, the higher their risk of smoking becomes.[2]
By limiting access to these harmful products, especially to young people, Tasmania is setting a powerful precedent for other states to follow, ensuring the wellbeing of our community remains a top priority.
And we’re already seeing other states now following suit, with the WA government announcing it will bypass federal laws in order to stamp out vaping without a script.
Of course, we understand through our engagement with the community, and health and community sector leaders across the state, that any measures to protect our kids must incorporate adequate support to those who are already addicted to vapes.
Having recently attended an industry roundtable on the draft bill, St Lukes knows there will be a range of support mechanisms in place, in addition to existing services, to help young Tasmanians through the transition.
These are critical issues that will need to be explored as the legislation is debated, but let’s not lose sight of the end game, which is ultimately to prevent future generations from accessing vapes in the first place.
This is a visionary first step towards creating a proactive preventative health system.
St Lukes is actively engaging with Tasmanian members of Parliament to ensure they keep politics out of health and support this critical legislation, putting our children’s futures ahead of the interests of big tobacco companies.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St Lukes.
[1] The Matilda Centre for Research in Mental Health and Substance Use paper, published in the Australian and New Zealand Journal of Psychiatry 3 Sep 2024.
[2] The association between vaping and subsequent initiation of cigarette smoking in young Australians from age 12 to 17 years, published in the Australian and New Zealand Journal of Public Health 10 Sep 2024.
St Lukes sign on as major sponsor to the 2024 St.Giles Burn
Preparations are ramping up for this year’s St.Giles Burn, with a new course confirmed and Tasmanian not-for-profit health insurer St Lukes back on board as a major sponsor.
The 400-metre sprint is on the move, with the 2024 event taking place up Elizabeth and Arthur Streets, culminating in a new finish line precinct at St. Georges Square.
“With a combined 150 years of service to the Tasmanian community between our two organisations, we think having St Lukes on board for the St.Giles Burn is a perfect fit,” said event manager Scott Gelston.
“I think I can speak for both organisations when I say we’re very excited about moving the course and the new finish line precinct at St. Georges Square where families and competitors will be able to relax after their run.”
This year’s event is the 10th anniversary of the original Balfour Burn, and planning for the move to the new location has been ongoing for the past 12 months.
St Lukes Chief Marketing Officer Ben Davis agreed the new course would be a huge draw card for new and returning competitors, and an opportunity to bring the community together for a good cause.
“We love this initiative, because it encourages people to get active and challenge themselves, while coming together to support St.Giles’ incredibly important work,” said Mr Davis.
“We host a range of activities in our wellness hubs that inspire nutrition, movement, and community connection – concepts which play a huge role in our vision to make Tasmania the healthiest island on the planet. The St.Giles Burn takes this concept out into the community.
“We think it’s so important to see like-minded organisations working together towards better health and wellbeing outcomes for our state.”
Tickets for the 2024 event are now available via TryBooking. St Lukes members can keep an eye on their email for an exclusive discount entry code.
2024 St.Giles Burn details
When: 1pm, Sunday October 20th, 2024
Where: Elizabeth and Arthur Streets Launceston
What’s new: New course, finish line precinct with food + beverages + children’s activities.
A vibrant CBD will create a healthier community
In the heart of Launceston, a transformative space has emerged to revolutionise health and wellbeing for northern Tasmanians. But importantly, it also aims to revitalise our beloved CBD and restore a deep sense of community connection.
Like many regional centres across the country, Launceston has faced significant challenges in recent years. The pandemic prompted a new era of flexible working arrangements which saw less office workers moving through our cities, and the increasing popularity of online shopping has seen a decline in retail trade.[1]
Add to this commercial rent hikes and the rising costs of living, and it’s easy to understand why some commentators have heralded the potential ‘end of the CBD’.[2]
However, Tasmania’s collective capacity to come together with a shared sense of purpose and pride is our superpower, enabling us to do things differently to other states.
It was our confidence in this superpower that allowed St Lukes to set our ambitious vision to make Tasmania the healthiest island on the planet.
And it is the same confidence and commitment to the Tasmanian community that has driven our investment in Launceston’s revitalisation, designing and developing one of Australia’s most sustainable buildings.
While community health and wellbeing is at the core of our new Launceston home, the building represents so much more than that.
We want to draw people back into the CBD to support our local businesses. This will in turn create vibrancy, foster community connection and help transform Launceston into a thriving and dynamic place for everyone.
Working with other Tasmanian organisations, we’ve already locked in a broad variety of programs, including lunchtime concerts, a run club and yoga. The space also offers our health navigation service, dental clinic, a Sweetbrew café and children’s playground.
We hope the community will be enticed by all the social and health benefits our wellness hub has to offer. A space where people of all ages and backgrounds can come together, nurturing social cohesion and community spirit.
Launceston deserves a central hub that reflects its potential and aspirations. Investing in the CBD is a crucial step toward achieving that vision and we encourage other organisations to consider what they can do to make our city more vibrant.
[1] ABS data from 2020 revealed a third of people preferred online shopping than before the pandemic, and Australia Post research from the same year showed online retail in Australia had grown 45 per cent year-on-year.
St Lukes takes out best value hospital cover two years in a row
For a second year running, St Lukes has taken out the Canstar 2024 Outstanding Value Award – Tasmania for its hospital cover, highlighting the not-for-profit’s genuine commitment and care for its members.
Chief Executive Officer Paul Lupo said receiving the highly coveted award for a second time demonstrated St Lukes’ dedication to providing Tasmanians with exceptional value and service.
“As an integral member of the Tasmanian community, our dedication to offering affordable and top-tier health insurance has earned us the trust of more than 80,000 Tasmanians,” Mr Lupo said.
“St Lukes is a not-for-profit, which sets us apart from our competitors, as we truly put our members’ needs first and invest back into the community where we can.
“Our wellness hubs in Launceston and Hobart are just two examples of this investment, offering a range of preventative programs and services that promote connection, nutrition, and movement.
“Winning the state award from Australia’s largest financial comparison site for a second time reinforces our drive to consistently offer the best health insurance and to make Tasmania the healthiest island on the planet.”
Canstar’s Health Insurance Awards recognise providers offering outstanding value to Australians, based on the organisation’s Star Ratings system. The ratings are designed to simplify the health insurance search, offering a shortlist of products that have been expertly assessed and ranked.
Canstar assesses hospital-only, extras-only, and combined hospital and extras and take into account factors like life stage, family structure, and level of coverage. In 2024, they evaluated over 30 health insurance providers.
The judges commended St Lukes for standing out once again for offering hospital policies with exceptional value in Tasmania. Canstar said St Lukes’ demonstrated strong performance across various life stages, including young, established and mature age profiles, providing competitive policies for each, which enables consumers to find the right balance of cost and coverage to suit their needs.
Additionally, St Lukes’ Gold and Planner Silver Plus policies are among the most competitive options in Tasmania for singles and families seeking pregnancy cover.
For more information about St Lukes and its award-winning hospital cover, click here.
ENDS
For further information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Tasmanian Government’s tough stance on vaping welcomed
Tasmanian not-for-profit St Lukes is thrilled to see the State Government taking the national lead to better protect our future generations against the scourge of vaping, announcing reforms to significantly reduce the use and uptake of vapes, particularly among young people.
CEO Paul Lupo said St Lukes had been advocating tirelessly on behalf of the Tasmanian community for a tougher stance on vaping at a state level, after the federal anti-vaping legislation was significantly watered down.
“The community have made their views on the inherent harms of vaping clear, and we have been proud to advocate on their behalf to ensure our children are protected from highly addictive vapes, as we continue our work to make Tasmania the healthiest island on the planet,” Mr Lupo said.
“We commend the Health Minister for doing what’s right for the community, and we look forward to seeing the detail of the State Government’s draft legislation and better understanding how it will work.
“This will include identifying what role the Federal Government could play to further strengthen this model and keep vapes off the black-market.
“We call on all Tasmanian parties to keep politics out of health and support this legislation, to ensure our children’s futures are put ahead of the interests of big tobacco companies.
“Through our advocacy, we have spoken to numerous health and community sector leaders who have emphasised the diversity of harms vaping products are having on our kids, including their impact on mental health, including increased rates of depression and anxiety.
“We know young people experiencing high levels of psychological distress are four times more likely to use vapes and big tobacco’s shameless exploitation of some of our most vulnerable young people is a disgrace.
“This is a big win for the Tasmanian community and a proud moment for our state.”
The proposed legislation will:
- ban the sale of vape products for children and young people under 18 years, with or without a prescription; and
- ensure e-cigarettes can only be supplied by pharmacies to people 18 years or over with a prescription.
Additional resources, including a guide to support young people to quite E-cigarettes, can be found here. Guide to Supporting Young People Quit E-cigarettes | Tasmanian Department of Health
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Tasmania JackJumpers and St Lukes Forge a Powerful Partnership to Promote Health, Diversity, and Inclusion
The Tasmania JackJumpers are thrilled to announce a new partnership with Tasmanian not-for-profit health insurer St Lukes. The two-season collaboration, running until the end of the 2025/26 season, positions St Lukes as a key Community Partner and Diversity & Inclusion Partner of the JackJumpers.
At the heart of the partnership is the launch of a new podcast, Vitamins, brought to you by St Lukes. Led by JackJumpers fan favourite, Fabijan Krslovic, this podcast will explore themes of health, resilience, and overcoming adversity, as well as some intriguing and fun storytelling segments.
The podcast will feature a minimum of eight episodes per season, each delving into important topics such as stress management, mindfulness, and the importance of community connections with guests from the JackJumpers as well as high performing individuals from the broader sport, health, wellness and business community and beyond.
The name Vitamins is inspired by not just the traditional definition of the word, with nutrition key to health, growth and development, but also the individually prescribed ‘Daily Vitamins’ workouts JackJumpers players do each day as part of the championship-winning High-Performance program.
"We are incredibly excited to welcome St Lukes into the JackJumpers family," said Christine Finnegan, CEO of the Tasmania JackJumpers.
"Their commitment to promoting health and wellbeing aligns perfectly with our values, and this partnership will allow us to make a real difference in the community."
In addition to the podcast, the JackJumpers and St Lukes will work together to design and implement a comprehensive diversity and inclusion program. This will include the creation of sensory areas on game days, sensory packs for distribution at home games, and various community initiatives aimed at engaging all groups within our community as equals.
“The JackJumpers have done such an incredible job of bringing Tasmanians together, uniting us around sport, wellness and connection,” said Paul Lupo, CEO of St Lukes.
“Our partnership will help even more people get involved by making game days more inclusive and engaging deeper into the community, as well as reaching new audiences with motivating messages through the Vitamins podcast and events at our wellness hubs.
“Through like-minded organisations working together, we can achieve St Lukes’ vision of making Tasmania the healthiest island on the planet.”
As part of the partnership, JackJumpers representatives will deliver leadership talks at the St Lukes’ wellness hubs in Hobart and Launceston, inspiring Tasmanians to lead healthier, more resilient lives.
Stay tuned for the official launch of Vitamins, brought to you by St Lukes—your regular dose of the JackJumpers, connecting Tasmanians through sport and wellbeing, and helping St Lukes to make Tasmania the healthiest island on the planet.
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New dental practice with unique skillset bridges a gap for northern Tasmanians
Not-for-profit Tasmanian private health insurer St Lukes has opened its first dental practice, aiming to fill a gap in the market and provide more Tasmanians with affordable and accessible oral health services.
The practice, located in St Lukes’ new state-of-the art Launceston wellness hub at 93 Cimitiere Street, features dentists, oral health therapists and hygienists.
Chief Health Officer Luke Cameron said having the three roles in one place, practicing independently with their own provider numbers, would help improve access.
“This unique mix of skillsets allows us to offer a broader range of services to Tasmanian families, helping them get the right level of dental care at the right price,” he said.
“The intent is to empower people to choose the treatment they need, whether that’s a full dental check-up, or a regular clean.
“Our dentists will provide general and major dental care, both preventative and emergency. Oral health therapists will support both children and adults, and our hygienists are experts in cleaning, oral health advice and gum treatment. They’ll all be supported by a team of dental assistants.
“This skill mix is important, because Tasmania has almost 25 per cent fewer dentists per capita than the national average. If we can direct patients to the right oral health professional, it spreads the workload and frees up dentists to see more people with acute needs.”
The family-friendly dental practice is open to the whole community, to help more people get preventative or early intervention oral health care and improve the next generation’s oral health.
The St Lukes dental team said Dental Health Week (August 5-9) is great reminder to practice good oral health habits, with the following tips to take care of your teeth:
- Brush twice a day with fluoride toothpaste for two minutes. Hold the toothbrush at a 45-degree angle towards the gums, and brush gently in small circles or a back-and-forth motion. Finish by spitting out the toothpaste, but don’t rinse your mouth.
- If using mouthwash, swish before brushing.
- Floss or use an interdental brush daily.
- Motivate kids to brush for two minutes by using a fun song or toothbrushing app.
- Choose healthy foods and limit sugar, especially in juice and energy / sports / soft drinks.
- Quit smoking or vaping.
- Visit a dental practice regularly for a check-up and clean.
Throughout the week St Lukes is offering free toothbrushes at its customer care centres statewide. The organisation is also reviewing its extras packages to make private dental more affordable.
“We’re working on a dental-only extras product, to encourage Tasmanian families who may not normally consider health insurance as an affordable option, to have more timely access to private dental care, especially for preventative dental services,” Mr Cameron said.
St Lukes’ second dental practice will open on the eastern shore in southern Tasmania in the coming months, with more clinics to follow. Bookings are available at stlukes.com.au/dental/dental-practices or 1300 354 637.
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Contact: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779 | jacquie@timminsray.com.au
St Lukes’ new northern wellness hub opens to the community
An exciting new health space has opened in Launceston, with not-for-profit Tasmanian health insurer St Lukes today unveiling an innovative wellness hub in one of Australia’s most sustainable office buildings.
Located on the ground floor of St Lukes’ new head office in Launceston, the wellness hub is a welcoming space that’s hardwired for health, said CEO Paul Lupo.
“This new wellness hub has been custom-built with one goal in mind – to make every Tasmanian’s health journey a little easier,” he said.
“It is a built manifestation of our vision to make Tasmania the healthiest island on the planet, where every member of the community can access a range of wellbeing initiatives and services.
“The space itself is a motivating force that brings people together to build connections, learn ways to improve their health and wellbeing, and feel supported to take action.”
Located at 93 Cimitiere Street, the Launceston wellness hub will host a rolling program of events that promote nutrition, movement and connection, in partnership with local organisations.
St Lukes’ popular Health Navigation initiative is also expanding to Launceston. The free service is aimed at helping people find the right healthcare options for their needs – regardless of whether they have private health insurance.
As well as a customer care centre, the wellness hub also features St Lukes’ first dental practice, a playground and soon-to-be-opened Sweetbrew café.
Scott Balmforth, Director of Tasmanian architecture firm Terroir, said the ground floor set the tone for a building that prioritises openness, health and wellbeing. “The retention of the original heritage warehouses was important, keeping their authenticity and preserving layers of valuable history and character,” he said.
“The building’s original repetitive timber trusses are the hero of the ground floor space, creating a sense of synergy between the industrial structures of another era and the modern, mass timber construction of the new build. We tied this into the St Lukes wellness hub area by installing its own timber ‘hero’: a Blackheart Sassafras timber feature ceiling.”
The wellness hub sits within a spectacular new addition to the Launceston skyline. St Lukes commissioned the seven-storey mass timber building to bring together its Launceston workforce, which was previously dispersed across four locations. Several other businesses have also taken up tenancies.
It’s the first multi-storey CLT/GLT* building in Tasmania, and one of only a dozen nationwide. St Lukes project director and board member Martin Rees said the project was extremely low carbon, with only half the emissions of a typical office building.
“We wanted this building to be nothing short of extraordinary: visually stunning, with world-leading sustainability credentials, and using Tasmanian materials and building local skills,” he said. “The project was an investment both in the health of Tasmanians, the environment, and the local economy. “This was really important for us as a not-for-profit, uniquely Tasmanian health insurer.”
With some aspects of the building still under completion, final tenant discussions and nation-leading sustainability certification assessment underway, St Lukes looks forward to revealing more details about the state-of-the-art building in the coming months.
St Lukes is excited to welcome the community to the wellness hub with an open day this Saturday, 27 July. Come along for a morning of free family fun from 9am – 12pm, including photos with Bluey and Bingo, face painting, games and more.
* CLT (cross laminated timber) and GLT (glue laminated timber).
ENDS Contact: Emily Woodgate, Timmins Ray Public Relations: 0412 828 802 | emily@timminsray.com.au
Our children’s health going up in smoke
As a grandfather and someone who works in the health industry, I feel immense disappointment in this country’s efforts to prevent and protect people from products such as vapes, that are specifically designed and sold to be addictive.
Because I fear it will be my grandchildren that will be asking the questions of my generation as to why we weren’t up to making gutsy calls to keep people healthy.
And why aren’t we? Why is it so hard to place proper restrictions on products that cause harm? Why do we whiff the opportunities to make it easier for people to be healthy, to reduce the long-term burden of disease, to keep people out of hospital?
The watered-down vaping reform legislation which will see any adult able to purchase unapproved, unregulated and untested vapes from pharmacies without the medical oversight that comes with a prescription, is a glaring and tragic case in point.
Here we were, as a nation, battling a tidal wave of tobacco industry sponsored vaping that, surprise surprise, our kids were flocking to, and when we had the chance to end it by placing an effective ban on these products, our elected representatives coughed it up.
Now, they’re patting themselves on the back for legislation that will predictably pave the way for vapes to thrive in our community, in the mouths of any kid who wants them, exposing them to harmful addiction and a convenient pathway to tobacco. Then, it’s just more chronic disease and preventable deaths.
Turning pharmacies into vape shops without any medical oversight of a product we know is highly addictive and likely to be illegally sold-on to children is a massive setback in our efforts to stop yet another generation becoming addicted to the harmful products of big tobacco.
Thankfully, some of our pharmacies are stepping up where the federal politicians have failed. The chains that have stated they won’t be transformed into vape shops and won’t stock vapes regardless of this weak legislation are to be commended for their stand.
There is still a window of hope though. Already, Western Australia has pushed back against the legislation, and I’m calling on the Tasmanian Government to do the same and better protect our younger generation.
To retail nicotine products in Tasmania, you need a license from the state government – and this gives us an opportunity to place tougher restrictions on vapes and vaping products that contain nicotine.
It’s an opportunity our state government needs to show leadership in and must take up. We, as a state, need to make the hard call if we are to put our hands on our hearts and say we did everything we could to make the younger generation a healthier one than ours.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St Lukes
Tasmanian health leaders take up the fight for tougher vape legislation
With less than three months to go before vapes become available in pharmacies without a prescription, Tasmanian not-for-profit health insurer St Lukes and the Tasmanian Pharmacy Guild are calling on the state government to intervene.
Federal legislation passed late last month initially proposed to make the sale of vapes ‘prescription only’. However, last-minute amendments mean nicotine vapes will become ‘pharmacist only’ from October, making them available without a prescription to anyone 18 years or over.
In addition to the national regulation, Tasmania’s own legislation requires nicotine retailers to be licenced.
St Lukes CEO Paul Lupo said this provided an opportunity for the state government to add an extra layer of protection, similar to Western Australia, where nicotine vapes had been illegal without a prescription for a decade.
“We remain incredibly disappointed by the decision taken by the Senate, that puts the interests of big tobacco ahead of the health of our community,” Mr Lupo said.
“But now, in the lead up to October 1, we have a crucial window to ensure every action is taken to protect our community’s health and prevent these highly addictive products ending up in the hands of our children.
“We’ll be working with the state government, urging them to make Tasmania a leader in this space. We have decades of evidence of the inherent harm of nicotine addiction – now’s the time to act decisively and protect our future generations.”
Tasmanian pharmacists frustrated by the watered-down national laws vow they won’t be forced into becoming vape shops.
The Pharmacy Guild’s Tasmanian branch said pharmacists were not consulted on the amendments they were expected to enforce, and the legislation wouldn’t succeed without their buy-in. Several major national retailers have already stated they won’t stock vapes.
Under the changes, pharmacists need to be satisfied that a vape is clinically appropriate for the buyer – something Pharmacy Guild state President Helen O’Byrne said would be near impossible to manage.
“We administer pharmacist only medicines following consultation with patients, where we establish the therapeutic need,” she said. “Under the amendments, we can’t record patient information when supplying nicotine vapes, which flies in the face of the normal provision of healthcare.
It undermines the role of pharmacists as health care professionals, ultimately asking pharmacists to prescribe unapproved, unregulated, untested vaping products to the public.”
Ms O’Byrne said there remained concerns around pharmacists’ liability if a customer developed vaping-related health issues, insurance impacts, business risks and regulatory compliance. It also remained unclear how the amended federal legislation would tackle concerns around black market vapes.
“If we can’t take people’s details, how can we know how many pharmacies they’ve been to and how many vapes they’ve purchased that day?” she said.
“There’s a total lack of control, not to mention the lack of evidence around vapes helping with smoking cessation. This essentially turns pharmacists into tobacconists.
“We don’t get up and go to work in the morning to intentionally supply potentially harmful and highly addictive products to our patients.”
Mr Lupo said a St Lukes member survey conducted last year had revealed 90 per cent of respondents supported a smoking and vaping ban.
“Our members have reported they want action on vapes. St Lukes has the vision of making Tasmania the healthiest island on the planet, and to achieve that, we need to see real leadership when faced with issues like this,” he said.
“Let’s look back in 40 years’ time and say we did the right thing, not lament that we chose to take the easy road and exposed our children to something that need never have been part of their lives.”
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For further information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Bowen Road students empowered by world-leading child health literacy initiative
Students from a southern Tasmanian primary school are reaping the benefits of an internationally renowned child health literacy initiative, designed to empower future generations to take control of their own health and wellbeing.
HealthLit4Kids is an evidence-based program developed by Tasmanian international experts Dr Rosie Nash and Dr Shandell Elmer. It has already been included in three World Health Organisation reports as an exemplar for addressing non-communicable diseases (chronic conditions) such as heart disease, stroke and diabetes.
The targeted initiative supports primary schools to build the health literacy of staff and students in developing a culture through which the needs of the whole school community are identified and supported.
Teachers from Bowen Road Primary School are reporting a noticeable improvement in their students’ understanding of good health and healthy decisions in their third year into the program.
Bowen Road Primary Advanced Skills Teacher, Jenny Morgan, said HealthLit4Kids differed to any other program, in that it gave teachers permission to teach curriculum in an integrated way, completely tailored to the unique needs of the school, making it relatable and fun for students.
“HealthLit4Kids designs a whole-of-school action plan providing an opportunity for us to create an ethos and culture of health, and to work together on a shared goal, creating a sense of cohesion and community,” Ms Morgan said.
“New vocabulary and conversations have been heard in our classrooms and playgrounds about healthy decisions and habits, and our teachers and parent community have noticed a change in the children’s health behaviour and general classroom behaviour.”
HealthLit4Kids co-creator Dr Rosie Nash said the program gave students the opportunity to express what they learned in an age-appropriate way through their own displays and artefacts, which they were encouraged to share with their peers.
“We’ve been working with Bowen Road Primary for three years now and it is wonderful to see such positive results being observed by the whole school community,” Dr Nash said.
“The program aims to allow children to explore health issues that are specifically relevant to themselves, their families, friends and local community.
“Every year, we sit down with the teachers at the school to review what’s working for them and refining their action plan as needed, measuring outcomes from the past 12 months and setting new goals for next year.
“Every school is completely different in terms of their needs and areas of focus, and we not only tailor the program to individual schools, but within their respective action plans we also breakdown aims into ‘whole school’, ‘teachers’, ‘students’ and the ‘wider community’.
“That way we involve the whole school community, and it gives everyone a sense of ownership and pride in what they’re working together to achieve.”
Tasmanian leading not-for-profit health insurer St Lukes is working to lobby the Tasmanian Government to fund the rollout of the program progressively across all primary schools statewide.
St Luke CEO Paul Lupo said Tasmanians experienced significant challenges when it came to both their health literacy and educational attainment.
“Here we have an internationally sought-after child health literacy program, developed right here in Tasmania by Tasmanians, which is being adopted by other governments around the world, yet only a small proportion of our schools have access to it,” Mr Lupo said. “Health literacy ensures everyone in the community, regardless of background or education level, can access and understand essential health information, enabling them to actively participate in their own health and wellbeing.
“If we equip our children with the invaluable asset of health literacy, we will see a transformative intergenerational impact on Tasmania’s health outcomes.
“This represents a critical component of our vision to make Tasmania the healthiest island on the planet.”
Dr Nash said health literacy was an essential life skill that should be developed with children and adolescents before health behaviours were formed.
“Research shows we do most of our learning about how to be healthy with our family and friends during our school years, meaning quality health education in primary schools is essential for healthy learners and healthy communities,” she said.
“We want to be able to provide the same opportunity for learning to all Tasmanian primary schools, and we are hopeful that though case studies like Bowen Road Primary, the government will see the long-term benefits of that opportunity.”
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For more information Emily Woodgate, Timmins Ray Public Relations: 0412 828 802 | emily@timminsray.com.au
Tasmanian senators must not fail our health on vaping Bill
Leading Tasmanian not-for-profit health insurer St Lukes has warned there’s no room for political bargaining when it comes to health, and says the watered-down vaping Bill negotiated in the Senate on Monday puts the interests of big tobacco ahead of the health of Tasmanians.
St Lukes CEO Paul Lupo said with the Bill expected to be brought on for debate, the Senate had the opportunity to deliver a far-reaching public health outcome for the country.
St Lukes is calling on Tasmanian senators to justify how this decision is in the best interest of the community.
“The Federal Government has shown the courage and leadership to have tough restrictions on the sale of vapes and vaping products to stop vapes from impacting our health,” Mr Lupo said.
“We now need senators from the other parties to stand up and say they don’t want to see Tasmanians targeted and harmed by these products any longer.”
Mr Lupo said reports that the Bill was being watered down to remove a requirement of a prescription for adults to buy vaping products from 1 October were extremely disappointing.
“The Greens in the Senate, and now some peak bodies, have put the interest of big tobacco ahead of the health of our population,” he said.
“Effectively turning pharmacies into vape shops without any medical oversight of a product we know is highly addictive and liable to be illegally on-sold to children is a massive setback in our efforts to stop yet another generation becoming addicted to nicotine and the products of big tobacco.
“Tasmanians will be rightly wondering what it will take to convince our lawmakers to take tough and decisive action to just get rid of these products from general circulation full stop.”
St Lukes is also urging the Tasmanian Government to act as a national leader, and ensure they are doing whatever they can at a state level to protect the health of Tasmanians.
“We have decades of evidence of the inherent harm of nicotine addiction, and yet we still can’t bring ourselves to decisively protect the community. While many of these measures will help control access to vapes, removing the requirement for prescription leaves us with a loophole all too many people will fall victim to.
“Vapes are harmful. They are addictive. Those two reasons alone ought to be enough for senators to take the action that’s needed. The fact that it is younger Tasmanians who are most at-risk from vaping purely reinforces how critical this vote is.
“We cannot afford for this vote to be the moment the next generation looks back on and asks why we didn’t make a more courageous decision for the sake of people’s health. It’s time to make a difference.”
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For further information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
St Lukes supports The Walk with inclusion key to overall health vision
Migrant Resource Centre Tasmania Chair Peter Gutwein is pleased to have the support of St Lukes for The Walk Step up Together.
“St Lukes has a vision for Tasmania to be the healthiest island on the planet, and we know that health isn’t simply physical wellbeing, but also social wellbeing, with inclusion and connectedness at the heart,” Mr Gutwein said.
“We know that inclusion has a direct influence on overall health because it enhances mental and emotional wellbeing, reduces health disparities, promotes better social support and fosters a holistic approach to health.
“We achieve better health outcomes as a state when we look at the big picture and all dimensions of health and wellbeing, and inclusion which is the core focus of The Walk, is part of that.”
St Lukes acting CEO Ben Davis said the organisation was proud to be supporting The Walk, which highlights the importance of creating inclusive communities for all Tasmanians.
“St Lukes has a vision to make Tasmania the healthiest island on the planet, and we know when people feel a sense of belonging and connection, they are more likely to live fulfilling lives,” Mr Davis said.
“This in turn opens up further opportunities to improve our overall health and wellbeing as a community, in a space where everyone feels safe and supported.
“Peter has been advocating for a healthier Tasmania for many years now and we applaud him for his total dedication to the important issue of social wellbeing and inclusion.”
Mr Davis said it was encouraging to see individuals and organisations working collaboratively towards better health and wellbeing outcomes for our state.
“Tasmanians understand better than anyone the power of a connected community and what we can achieve together when we collaborate,” he said.
“This is why St Lukes is supporting The Walk to the tune of $5,000.
“If we are going to be the healthiest island on the planet, individuals, organisations and governments will need to work together and bring our collective expertise and capabilities to the table.”
The Walk Step up Together will see Peter Gutwein Walk 350km over seven days, from 9 to 16 June, joined by a growing number of individuals and organisations.
The Walk is an opportunity to raise the flag for inclusion in Tasmania and the value of our migrant and refugee communities.
Tasmanians and Tasmanian businesses are encouraged to get behind the initiative and can find out more by visiting www.mrctas.org.au
New private post-natal service offers NW families more support
A popular private post-natal service is expanding into North West Tasmania, giving mums-to-be more care options in their newborns’ first days.
The St Lukes Private Post-Natal service gives parents the choice of either a three-night luxury hotel stay with baby equipment provided and visits from a midwife or lactation consultant, or they can be visited in the comfort of their own home.
The program has been running in northern Tasmania for around seven years, and is expanding to the Coast following recent changes to the North West Regional Hospital’s obstetric offering.
St Lukes Chief Health Officer, Luke Cameron said the organisation was proud to bring this service to North West families.
“St Lukes’ vision is to make Tasmania the healthiest island on the planet, and to do that we support our members through their whole life journey,” Mr Cameron said.
“The first days of a new baby’s life are wondrous, but can be overwhelming. This service ensures North West mums have everything they need to feel safe and supported.
“It is personalised to the needs of new and growing families, providing further choice and certainty around post-natal support.”
St Lukes members will be able to choose:
Hotel care:
- Launceston and Devonport: a three-night stay at a luxury hotel for the mother, baby and a support person, with a bassinet, change table and other necessary equipment provided. The package includes visits from a midwife or lactation consultant twice a day.
At Home care:
- Launceston, Burnie or Devonport: Support in the comfort of members’ own homes within a 25km radius of the cities*, including in-person visits from a midwife or lactation consultant twice a day.
- Out of Region: phone support from a midwife or lactation consultant twice a day.
Midwife Sharni Siely, from service provider Salveo Healthcare, said as well as nurse and lactation support, all meals are provided, and members will receive a physiotherapy appointment, cleaning voucher and a pamper package.
“We try to provide continuity of care, so that the same midwife is visiting the family for the duration of their care with the postnatal service, providing feeding support, and just generally keeping in touch with the family to ensure that the transition from hospital to home is nice and smooth,” Ms Siely said.
“Their family can come and visit them in the hotel, there aren’t any restrictions, there so all of their support networks can still see them.”
Mum-of-three Vicki Macdonald said the service had made a huge difference following the arrival of baby Jimmy.
“Getting back in the newborn stage, you forget a lot of things, so it was really nice to have someone who was so welcoming and made us feel really comfortable to give us that information,” Ms Macdonald said.
“We spent three days in the hotel being very well looked after by the staff and then obviously our midwife as well. It just made life nice and easy in that transition back to home.”
St Lukes’ North West Private Post-Natal Service launched in late 2023. The Tasmanian not-for-profit has been offering the program for new mums at the Launceston General Hospital since the Calvary St. Vincent private post-natal unit closed in 2016.
Full details are available here.
*Within a 25-kilometre radius of the Launceston General Hospital, North West Regional Hospital or Novotel Devonport.
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Contact: Emily Woodgate, Timmins Ray Public Relations: 012 828 802 | emily@timminsray.com.au
Time to turn a new page in Tasmania’s health history
True political leadership is exemplified by the courage to do what’s right for the benefit of communities and the betterment of society. It resists myopic decision making aimed primarily at surviving election cycles.
It is incumbent on our new government to develop visionary and sustainable health strategies that prioritise prevention, innovation and community education.
For example, if we invested now in child health literacy, we could redress inequity into the future, equipping today’s kids with the knowledge and skills to make informed decisions, enabling them to actively participate in their own health and wellbeing.
Similarly, if we were brave enough to stand up to Big Tobacco and stop them from making billions of dollars at the expense of our children’s health, we would in turn save billions of dollars and most importantly, thousands of lives.
Imagine providing every Tasmanian child with preventative dental care instead of dealing with an adult population in need of urgent tooth extraction, which has significant physical and mental health impacts as well as being costly to the individual and the health system.
Of course, it can’t be left up to government alone to achieve transformational change. Everyone in the community has a part to play and collaboration is critical.
St Lukes has a vision to make Tasmania the healthiest island on the planet and we are genuine about making this a reality.
We intend to empower our members and the community to take steps towards better health themselves, and we have already done a lot to understand what Tasmanians need to take control of their own health.
For our part, we are opening our own dental practices this year to supplement and support existing dental services across the state, and we hope to treat public patients through the government’s voucher program.
Just $2 million per annum for four years would give Tasmanians access to 7,000 vouchers for acute and general dental care episodes through private dentists each year, significantly reducing emergency dental presentations statewide.
We are also implementing a dedicated trial to improve the health literacy of our employees, with the aim of developing a program that can be rolled out across the Tasmanian business community.
Last year we opened the first of our wellness hubs to the community, with inclusive sessions that facilitate movement, nutrition and connection as well as providing free access to our health navigators who are expert in helping people find their way through our complex health system.
St Lukes is not afraid to do some heavy lifting and we know there are other organisations and individuals doing incredible things to support the health and wellbeing of future generations.
However, Tasmania needs leadership from government to provide the necessary reform, frameworks and funding to facilitate urgently needed innovation.
I urge every member of the Tasmanian Parliament to reveal the part she or he is prepared to play in making Tasmania healthier by delivering equity, accessibility and quality health care, and by fostering resilience and adaptability in our health system.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St Lukes.
Worst-ever flu season start prompts vaccination call-to-arms
Tasmanians are being urged to get their flu vaccination early this year, following the worst national March quarter on record for influenza cases – before the flu season is even technically underway.
The Pharmacy Guild says 26,836 flu cases were listed in the National Notifiable Diseases Surveillance System (NNDSS) from January 1st to March 25th, around 10,000 higher than last year’s numbers.
Tasmania recorded 234 flu cases in the first quarter of 2024, already reaching 299 by April 15th. That’s double the 117 cases in Q1 2023, and there were just four in Q1 2022 (with infection rates impacted by COVID-19 measures).
With Tasmanian flu numbers typically following three to four weeks behind the mainland, not-for-profit health insurer St Lukes says it’s important to stay ahead of the wave. St Lukes is partnering with the Pharmacy Guild to provide free flu shots to more than 71,000 members with Extras cover in Tasmania.
“The national trend is a concern, with high case numbers early in the year when the flu season typically runs from May to October,” says St Lukes Chief Operating Officer, Darren Harris.
“We’re urging Tasmanians to get vaccinated early and give our community the best protection against the spikes we’re already seeing interstate.
“It’ll keep you and your family on your feet and able to enjoy the best of the Tasmanian winter.”
Pharmacy Guild of Tasmania President Helen O’Byrne says 2024 stock has arrived and community pharmacists state wide are ready to vaccinate.
“The flu shot is your best defence against contracting influenza, and potentially getting seriously ill from associated complications,” Ms O’Byrne says.
“This is especially important with other seasonal viruses like COVID-19 and RSV impacting people’s immune systems. If you’re due for a COVID booster, you can get both at once.”
Pharmacies can vaccinate people over five years of age. Younger children and certain at-risk cohorts are also eligible for free vaccination at their GP under the National Immunisation Program.
The St Lukes free flu vaccinations are available now at participating pharmacies – members can see the full list and make a booking here.
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Contact: Emily Woodgate, Timmins Ray Public Relations 0412 828 802 | emily@timminsray.com.au
St Lukes sets new national standard in customer care
St Lukes has set a new national industry standard in customer care, taking out ‘Private Health Insurer of the Year’ in the Roy Morgan Customer Satisfaction Awards, announced last night.
The awards are decided from the world’s largest ongoing single source survey of more than 60,000 people across Australia, which asks participants how satisfied they feel about their interactions with various companies.
St Lukes finished with an average customer satisfaction of 93.6 per cent – one of the highest of any of the winning companies.
St Lukes CEO Paul Lupo said the highly coveted award from Australia's largest independent research company highlighted St Lukes’ commitment to providing exceptional value and customer care to its members.
“St Lukes prides itself on maintaining a close relationship with our community, by listening to and understanding the needs and expectations of our members and by putting them at the forefront of our service offerings and broader advocacy efforts,” Mr Lupo said.
“Being recognised nationally in this way really validates our dedicated local team’s commitment to delivering the highest level of service and value to our members, both in Tasmania and across the nation.
“This is further reinforced by our consistently high Net Promotor Score (NPS), which measures the likelihood of our members recommending us to a family member or friend.
“Our most recent NPS came back at + 41 per cent, which is exceptionally high for our industry. To put it in context, our two major industry competitors scored minus 15 and minus 21 per cent.”
In addition to the Private Health Insurer of the Year, St Lukes also won the Private Health Insurer of the Year (Not-for-Profit or Restricted) award category.
“St Lukes has been providing not-for-profit health insurance for more than 70 years and we’re very proud of our history, but we’re always looking to the future, with a focus on preventative health care and generational change,” Mr Lupo said.
“We have a vision to make Tasmania the healthiest island on the planet, and we have been working hard to advocate for improvements to our state’s health system as well as looking at innovative ways we can empower our members to take control of their own health and wellbeing.
“This has included the creation of wellness hubs for our members and the community with sessions facilitating movement, nutrition and connection, as well as free access to our health navigators, who can support people to find their way through the health system no matter where they are in their health journeys.
“We’re absolutely thrilled to have achieved such a nationally renowned accolade, further inspiring and motivating our people to keep working hard for our members and towards our vision.”
Roy Morgan CEO Michele Levine said St Lukes had returned to the winners’ circle in style, taking its total victory tally to six, having previously won Private Health insurer of the Year for four consecutive years from 2016 – 2019.
“The Tasmanian stalwart has had an exceptional year, winning 18 monthly awards for customer satisfaction – nine in each category – the equal most monthly wins of any company and returns to the winner’s list,” Ms Levine said.
“The commitment shown by St Lukes to consistently provide high levels of customer satisfaction is why this company is a constant presence among the most highly rated companies in this important award and has been a valued company for many Tasmanians for over 70 years.”
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For further information: Jacquie Ray, Timmins Ray Public Relations 0429 683 779.
Better access to dental care will give Tasmanians something to smile about
Good oral health is so important to our overall health and wellbeing, but for too many Tasmanians, affordable and accessible dental care becoming is out of reach.
Tasmania is at a disadvantage when it comes to oral health access. While we are fortunate to have some exceptional dentists practicing in Tasmania, we have fewer dentists than we should – a staggering 25 per cent lower than the national average. Dental clinics tend to be clustered in cities, forcing regional Tasmanians to travel for a check-up.
If you can get to a dentist, you’ll pay for it. Tasmanians have the nation’s lowest average incomes, yet we face some of the highest dental fees for particular services. As the cost of living continues to bite, a trip to the dentist risks dropping off the list of priorities.
The alternative to private dental is to join around 14,000 other Tasmanians waiting up to 800 days for non-emergency public dental care. Oral Health Tasmania offers a vital service and does an excellent job, but these statistics show the public system simply cannot keep up with demand.
And let’s be honest, going to the dentist at times, isn’t a lot of fun. Many people still fear a trip to the chair, unsure of what the dentist’s pick may uncover, and how much it will hurt – both the patient and their hip pocket. The specter of pulling teeth as preventative dental lingers over the profession from a very real history, which gives short shrift to modern dental practices. The irony is, the more we delay oral healthcare, the more likely we are to end up with drastic measures like tooth extraction.
In short, between access, cost and our personal reluctance, it’s all too easy to put off a check-up. But dodging the dentist has real consequences. Recent figures show 13 per cent of preventable admissions at the Launceston General Hospital are oral health-related, adding an avoidable burden on our strained public health system.
Delaying dental treatment to the point tooth extraction is the only option also has personal physical and mental health impacts – affecting your ability to eat, drink and smile – and potentially requiring dental implants, bridges or dentures.
We shouldn’t have to grin and bear it. There needs to be another way.
St Lukes is a Tasmanian not-for-profit health insurer, which means we can pinpoint and act on the issues that are most affecting our community. We believe all Tasmanians have a fundamental right to good oral health. As part of our vision to make Tasmania the healthiest island on the planet, we see dental as an area with huge potential for generational change.
We’ve been working with the industry to explore how we can do dental differently, making it as accessible and affordable as possible and taking pressure of the public oral health system.
In 2024, St Lukes will open our own dental practices that supplement and support existing dental health services. In addition, we’ll also be reviewing our dental extras offering, exploring options around bite-sized dental-only extras products.
There’s also work to be done to improve Tasmanians’ oral health literacy. We need to understand how important healthy teeth and gums are to our overall health and wellbeing and shake off our generational perceptions around going to the dentist. There’s nothing to fear! Modern dental services are all about preventative care and early intervention. Regular maintenance minimises the need for major procedures.
We’re imagining a Tasmania where affordable and accessible dental services mean everyone can have excellent oral health. Now that’s something to smile about.
Luke Cameron is the Chief Health Officer at St Lukes.
Tennis star and mental health advocate Jelena Dokic rallies Tasmanian fans
Former world number four tennis player-turned bestselling author, Channel 9 commentator and mental health advocate, Jelena Dokic, has shared her story of resilience and survival with an enrapt audience in Hobart.
Not-for-profit health insurer St Lukes hosted Jelena at its wellness hub in Hobart as part of its new “An Evening With…” series, which connects inspiring speakers on health and wellbeing themes with Tasmanian audiences.
“We’re delighted to have Jelena as our inaugural speaker,” says Kate Denmen, St Lukes Southern Region Customer Care Manager.
“Who better than Jelena – one of Australia’s best-loved sports stars and mental health advocates – to kick off this series, connect with Tasmanians and rally us to take control of our own health, wellbeing, and ultimately lives.
“Hearing from inspiring role models who motivate us to achieve our potential is part of our work to make Tasmania the healthiest island on the planet.”
Jelena burst onto the global tennis scene in 1999 at the age of 16, when she dethroned then-world number one Martina Hingis at Wimbledon. But behind her determination and achievements on court throughout her career, Jelena was fighting an even greater battle behind the scenes.
As a two-time refugee, Jelena had spent most of her life facing bullying and racism. Even more insidious, from the age of six she endured harrowing abuse at the hands of her own father for more than 15 years. The stress and trauma took its toll on her mental health, leading to disordered eating, anxiety, depression and PTSD.
Jelena has reclaimed her story, recently releasing an autobiography Fearless as a follow-up to her bestseller Unbreakable. She has also returned to the tennis world as a grand slam commentator, become an influential speaker and mental health champion, and gone viral for her comments around body positivity as well as her warm and candid interactions with Australian Open stars.
“Speaking up and finding my voice saved my life,” says Jelena. “Baring it all in my speeches and books has allowed me to stand in my power and truth after almost three decades of being silenced.
“I’ve gone from ‘survivor’ to ‘thriver’. Now, helping others find their voice, to be their most honest and unapologetic self, and to stand up for themselves through sessions like this is such a privilege.”
Yesterday afternoon Jelena spent time meeting Hobart fans at a book signing session, before the evening’s event kicked off with an introduction by local mental health champion Mitch McPherson of SPEAK UP! Stay ChatTY. Mitch then hosted a Q&A session with Jelena, facilitating more moments of personal connection with the audience.
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Contact: Emily Woodgate, Timmins Ray Public Relations 0412 828 802 | emily@timminsray.com.au
World-leading Tasmanian health literacy initiative to empower a generation
Tasmanian primary schools could soon have access to an internationally acclaimed health literacy initiative developed in Tasmania, designed to empower future generations to take control of their own health and wellbeing.
HealthLit4Kids is an evidence-based program developed by Tasmanian specialist researchers Dr Rosie Nash and Dr Shandell Elmer. It has already been included in three World Health Organisation reports as an exemplar for addressing non-communicable diseases (chronic conditions) such as heart disease, stroke and diabetes.
HealthLit4Kids is a youth targeted program that supports primary schools to build the health literacy of staff and students in developing a culture through which the needs of the whole school community are identified and supported.
St Lukes wants the incoming government to commit to core funding for HealthLit4Everyone so it can ensure the rollout of its HealthLit4Kids program in all 123 Tasmanian primary schools in its first term.
CEO Paul Lupo said health literacy was a social determinant of health, capable of redressing inequity, and was integral to the organisation’s vision to make Tasmania the healthiest island on the planet.
“Health literacy ensures everyone in the community, regardless of background or education level, can access and understand essential health information, enabling them to actively participate in their own health and wellbeing,” Mr Lupo said.
“We are calling on a newly elected government to commit to a focused effort on health literacy in Tasmanian primary schools with the aim of creating a generation that can find, understand and use health information and services.
“Tasmanians experience significant challenges when it comes to both their health literacy and educational attainment, each having a compounding effect on the other.
“If we equip our children with the invaluable asset of health literacy, we will see a transformative intergenerational impact on Tasmania’s health outcomes.”
HealthLit4Everyone CEO Dr Rosie Nash said health literacy was an essential life skill that should be developed with children and adolescents before health behaviours were formed.
“Research shows we do most of our learning about how to be healthy with our family and friends during our school years, meaning quality health education in primary schools is essential for healthy learners and healthy communities,” Dr Nash said.
“Health education in primary schools is usually taught by classroom teachers, and our research shows they often report that they do not have the time or knowledge to confidently include health in classroom lessons.
Co-located hospital a critical first step to a world-class health system for the north.
Every Tasmanian has a fundamental right to access the health care they need no matter where they live, but sadly that is not the case for many, especially in the north of the state.
Calvary’s decision not to proceed with its plans to build a co-located private hospital in Launceston is a major set-back for northern Tasmania and the state, but we must not let this critical opportunity go.
With an election around the corner, it is critical that all candidates commit to working constructively with key stakeholders to identify and secure a suitable operator with the capital to see the co-located project through.
This is the fundamental first step, but not the only step, to creating one of the best regional health systems in the country, with the ability to attract and retain the highest calibre specialists and researchers to the north of the state.
St Lukes has been advocating for the development since 2018 and provided critical information to Calvary and the Government about what the proposal needed to deliver in order to meet the needs of the community, based on a major survey of our members.
More than 1,300 residents from northern Tasmania aged 18 to 65 and above participated in the survey.
The quantitative data was compelling, with 92 per cent of members saying it was important for a new private hospital and the LGH to closely co-operate and share resources.
Ninety-three per cent wanted to access care close to home and remain under the care of their GPs and specialists, and 89 per cent wanted to see other services accommodated at the new co-located hospital.
The survey results compelled us to work with stakeholders across the health sector, to ensure the proposal went beyond that of a standalone private operation to one that contributed to delivering the breadth and complexity of essential services desperately needed across the community.
Since we did this work back in 2020, we’ve seen a record growth in new members as well as a significant increase in people using private services to access elective surgery on a timely basis.
In fact, the vast majority of elective surgeries are now going through the private system, which significantly eases the burden on the public hospital system.
Public and private services are interdependent and must support and complement each other to deliver the best outcomes for their communities.
The new government will need to drive innovative multi-sectoral approaches to deliver an integrated public-private health care model that addresses the diverse needs of the northern Tasmanian community.
St Lukes is committed to working constructively with both private and public operators to ensure we deliver the best health care we can, combining the advantages of both systems for the benefit of the community.
Every Tasmanian deserves access to the right care in the right setting. The co-located hospital is the critical first step to achieving this.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurer St Lukes.
Health Navigators guide Tasmanians through the healthcare system
A new St Lukes Health Navigation service is helping demystify the state’s healthcare system, putting Tasmanians on the right track to better health and wellbeing.
St Lukes Chief Health Officer Luke Cameron said the organisation understood that members often found the health system so complex, they simply didn’t know where to start.
“This is the case whether you’re well and looking for proactive advice to stay that way, have a health concern and are investigating screening options, or have received a diagnosis and are exploring possible courses of treatment,” Mr Cameron said.
“To address this issue in a proactive, positive way, we’re providing St Lukes members and the community free access to our Health Navigators who specialise in navigating the healthcare system.
“Our Heath Navigators are non-clinical professionals, complementing people’s relationships with their primary treating practitioners.”
The latest Primary Health Tasmania Needs Assessment Report 2022-2025 sparked the idea for the service, revealing that most people enter the health system through their GPs, with the average Tasmanian seeing their doctor seven times a year.
But with an ageing population, increasingly complex health issues, GPs strained by heavy workloads, and the need for early intervention to keep people out of hospital, St Lukes is perfectly positioned to play a role in helping people find the information they need to get well, or stay well.
Health Navigation service user Madeleine Maloney said she went in to discuss a range of health concerns, and came out with practical ideas, solutions, and a plan for the way forward.
“It was a huge relief. Confidential, competent, we did research on the spot and the health navigator followed up with links and references after the session,” Madeleine said.
“It’s a very generous offer. I spent an hour one-on-one with someone interested in health, there was no hard sell, just a genuine conversation based on navigating health systems that are complicated, and getting more complicated.
“We have an excellent GP, but doctors are overworked. This service is an amazing example of the change and collaboration that St Lukes is driving for. Take it up, I guarantee it will be useful!”
Anyone can access the free service at St Lukes’ Hobart wellness hub face-to-face, online, or by phone. St Lukes will shortly rollout the service statewide, where it will be especially critical for people in regional communities who have the most challenges accessing healthcare.
“It was important to make this available to everyone – both St Lukes members and the wider public – to progress our vision of making Tasmania the healthiest island on the planet,” Mr Cameron said.
ENDS
More information: Jacquie Ray, Timmins Ray – 0429 683 779 | jacquie@timminsray.com.au
Donations urgently needed to help relieve the Christmas cost crunch
As demand soars for Christmas support services, two Tasmanian organisations are calling on the community to help make the season special for those most in need.
Hobart City Mission and St Lukes are joining forces on a Christmas donation drive this December. People can leave an unwrapped new toy under the St Lukes Hobart Christmas tree until end-of-business on Thursday 14th December. Toys, non-perishable food and financial donations can also be given directly at City Mission’s Hobart and Moonah offices until 5pm that day.
Hobart City Mission CEO Harvey Lennon said the local community needed support more than ever this Christmas.
“The increased cost of living and housing crisis are continuing to put pressure on the people of southern Tasmania, and without donations we can’t meet this increasing demand,” Mr Lennon said.
“Since applications for our Christmas Assistance Program opened in October, we’ve been inundated with more than 1,648 families – including almost 3,000 children – applying for assistance.
“That’s a 63 per cent increase in families compared to 2022, and a 72 per cent increase in the number of kids affected.
“We talked to one mum recently who was so grateful for the support she received last year. She said Christmas had always been a special time for her family. It was only because of this support that she could make Christmas special for her kids too – just how she remembered with her own mother.”
The Christmas Assistance Program surge reflects the growing demand on Hobart City Mission’s Emergency Relief program, where the number of food packs handed out every month has increased by around 30 per cent.
St Lukes CEO Paul Lupo said the organisation was delighted to support the Christmas donation drive with a gift of its own – a $10,000 donation to the appeal – as well as providing an easy-access central location for people to drop in with their presents.
“Rising cost-of-living is impacting us all, but when times are tough Tasmanians are very good at coming together and rallying around those most in need,” Mr Lupo said.
“If you can, give what you can. A small donation can have a big impact on families who are doing it tough. Giving also builds social connectedness and improves everyone’s mental health, which aligns with our vision of making Tasmania the healthiest island on the planet.
“We’re thrilled to contribute $10,000 to the cause. Let’s take care of each other this Christmas and spread joy and wellbeing to every home.”
Donation points
Where: St Lukes Hobart (corner of Liverpool and Elizabeth Streets)
What: Unwrapped new toys
When: Until 5pm Thursday 14th December
Where: Hobart City Mission, 50 Barrack St Hobart or 11 Main Rd Moonah
What: Non-perishable food items, unwrapped new toys and financial donations (Barrack St office, online at hobartcitymission.org.au or over the phone on 6215 4200)
When: Until 5pm Thursday 14th December
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Further information: Emily Woodgate, Timmins Ray Public Relations: emily@timminsray.com.au
Tasmanian parents given exclusive lesson on raising tech-healthy humans
St.LukesHealth is providing parents and carers with an exclusive opportunity to hear from Tasmanian multi award-winning author on parenting and TEDx speaker, Daniel Sih, on how to raise tech-healthy humans in Hobart next month.
Southern Regional Manager, Kate Denmen, said St.LukesHealth was thrilled to host the free session to give parents a deeper philosophy of technology, as it related to themselves and their children, enabling them to establish healthier habits.
“This is just one of the ways we’re helping to drive positive generational change, which forms an important part of our vision to make Tasmania the healthiest island on the planet,” Mrs Denmen said.
Mr Sih this year won Best Parenting Book in the eLit Book Awards (USA) and a Silver Medal in the Best Family/Parenting Book category of the Best Living Now Book Awards (USA).
His 2023 TEDx talk on the topic of kids and tech has had more than 200,000 views since May and his books have been endorsed by world-renowned Tasmanian parenting author, Steve Biddulph.
According to Mr Sih, social media and early interactive tech use is making young people less happy, increasing mental health issues, and damaging their ability to focus, control their emotions, and learn in constructive ways.
“Digital technology is miraculous, useful and essential for young people, as it is the world they will navigate as adults, but too much time online, the wrong type of time online, at too young an age, can be harmful to their health, learning, and happiness,” Mr Sih said.
“To learn throughout life, young people need to learn how to focus, concentrate, and hold attention, but early use of interactive media through devices trains our brains to require constant stimulation, novelty and non-linear thinking.
“This is bad for learning because ultimately, if our kids are to grow up to be leaders in their fields, including technology, they first need a brain that can focus and learn.”
Mr Sih said eyesight was also deeply impacted by near-work (versus far work), so parents needed to know what types of screens were better for their children.
“There is a myopia epidemic that will hit us in 50 years because of early handheld device use, with the World Health Organisation predicting 50 per cent of the world's population will be near-sighted or myopic by 2050,” he said.
“As a society, we all need to slow down in giving kids interactive devices (such as tablets and phones) and social media, because most of the apps used by kids are designed to fracture their attention, create addiction, and stimulate anxiety-producing parts of the brain.
“I teach a seven-step program to help parents re-think the way they introduce technologies, not to reject the value of digital technology, but to go slower, then grade up as kids grow up.”
Mr Sih’s book was released in December 2022 and has been hugely popular among schools and parenting communities, with a number of independent primary schools across Tasmania purchasing copies for every parent.
Mrs Denmen encouraged any Tasmanian with an interest in how to raise tech healthy young people to come along to the free event next month for an exclusive opportunity to hear from Daniel.
“It is our aim to make our Hobart health and wellbeing space a valued place for our members and the entire Tasmanian community, to enable preventative health, early intervention and positive generational change,” Mrs Denmen said.
The free session will be held on Monday 6 November from 6pm – 7.30pm.
ENDS
For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
St Lukes takes out Outstanding Value Award
St Lukes has taken out the Canstar 2023 Outstanding Value Award for its hospital cover, highlighting its commitment to providing exceptional health insurance for the Tasmanian community.
Chief Executive Officer Paul Lupo said the highly coveted award from Australia's largest financial comparison site highlighted St Lukes' commitment to providing exceptional value and service to its members.
“What sets us apart from our competitors is that we are not-for-profit, and we are consistently putting our members first,” Mr Lupo said.
“It is an honour to receive this award which reinforces our drive to offer our members the very best in service and value.”
This is the first time St Lukes has won the Tasmanian award for its hospital product.
“This achievement highlights our unwavering dedication to serving the Tasmanian community and our members with top-tier health insurance solutions,” Mr Lupo said.
“An integral part of the Tasmanian community, our commitment to providing affordable and high-quality health insurance cover has made us a trusted partner for almost 80,000 Tasmanians.”
Canstar uses a sophisticated rating methodology to determine award recipients, designed to simplify finding the right insurance policy for Australians.
www.canstar.com.au/star-ratings-awards
Tasmanians incentivised to prioritise their health in the face of rising living costs
Tasmanians feeling the pinch from the rising cost of living are being incentivised to keep their families’ health at the top of their priorities.
Tasmanian not-for-profit health insurer, St.LukesHealth, has teamed up with Tasmanian Independent Retailers to offer new members a free IGA gift card worth up to $500 to help families with their grocery costs.*
Chief Operating Officer, Darren Harris, said recent figures revealed more than three-quarters of the Tasmanian community were feeling the pressure from inflation, specifically when it came to feeding the family.
“We know food insecurity is a rapidly growing problem for families in this state, ranging from having to reduce the quality and variety of food, to extreme measures such as regularly skipping meals,” Mr Harris said.
“More than 86 per cent of our members are Tasmanian, and we understand that family budgets are just not stretching as far as many people need them to.
“We know people are finding the cost of living extremely challenging in the present economic climate, and we are determined to help in any way we can to ease that burden.”
IGA Tasmania Head of Marketing, Travis Allen, said with more than 85 stores across the state, IGA was delighted to provide new St.LukesHealth members with the opportunity to shop local and save on groceries.
Mr Harris said the IGA affiliation and offer was just one of the ways St.LukesHealth was working to make Tasmanians healthier.
“We take our role in the community extremely seriously and we know what it means to support our members, and that includes new members,” he said.
*Offer ends 13 October 2023. Must maintain product for 30 days to receive voucher. Offer available to new Tasmanian members only. T&Cs apply.
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For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Collaboration aims to help Tasmanians stay healthy and move into homes
Tasmanians are set to benefit from a new alliance between prominent local organisations, St.LukesHealth and Bank of us, with the announcement of a number of exclusive offers.
Bank of us CEO Paul Ranson said the first phase of the collaboration will help Tasmanians to take control of their health and get into homes sooner.
“We are coming together to reward the Tasmanian community for supporting us over the years, offering financial benefits to both new and existing customers to say thank you.
“We understand some Tasmanians are doing it really tough right now, with the rising cost of living, and we encourage our customers and members to get in touch to see how we can help,” Mr Ranson said.
St.LukesHealth CEO Paul Lupo said through the new alliance, the two organisations were committed to improving the physical, mental and financial health and wellbeing of all Tasmanians.
“St.LukesHealth has set an ambitious vision to make Tasmania the healthiest island on the planet, and as part of our commitment to this, we’re focusing on things that will help make a positive difference to people’s lives and improve their overall health and wellbeing,” Mr Lupo said.
Mr Ranson said the collaboration aligns with the Bank’s two key impact priorities – to contribute to improving the financial literacy of Tasmanians, and to help more Tasmanians into homes.
“We’ve been fortunate to be able to help Tasmanians into homes for more than 153 years, making a difference to the lives of Tasmanians,” Mr Ranson said.
“In the next phase of our alliance with St.LukesHealth, we’ll be identifying even more ways we can work together to provide powerful, positive outcomes for Tasmanians.”
Mr Lupo said both organisations have a proud Tasmanian heritage and are dedicated to the betterment of the state, and he hoped to see many in the community making the most of the unique collaboration and offering.
For more information on the exclusive offers, visit our member benefits page.
Tasmanian parents and carers given skills to save their children’s lives
Tasmanian parents and carers have been given the skills to save their children’s lives, with a specialised first aid program for babies and young children, aimed at preparing them for an emergency and equipping them with the confidence to handle common health issues.
St.LukesHealth Southern Regional Manager, Kate Denmen, said the two-hour session – facilitated by Jason Crusius from First Up and hosted in St.LukesHealth Hobart – provided participants with vital information about children’s health, first aid and safety in a non-judgmental, friendly environment.
“Baby + Child First Aid Tasmania sessions are delivered by qualified health professionals, trained in accordance with current recommendations and guidelines at a low cost of $6,” Mrs Denmen said.
Late last year, St.LukesHealth invited the community to vote on the types of programs they’d like to see in the new CBD space – from therapy dogs to try-it-out sports days, partner pop-ups to lunchtime orchestral performances.
Mrs Denmen said the response was overwhelming, and after tallying hundreds of votes, the organisation had developed a diverse program of services and events that responded to the expectations of the community.
“Since opening our doors to the public late last month, we’re thrilled to see so many different organisations making the most of our space to deliver valuable health services such as this,” Mrs Denmen said.
“It is our aim to make this a valued place for our members and the entire Tasmanian community to seek help in understanding and navigating the healthcare system as well as learn, explore, be inspired, and take charge of their health and wellbeing.
“This is just another way we’re working towards our vision to make Tasmania the healthiest island on the planet.”
ENDS
For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
New community health and wellbeing hub opens its doors in the heart of Hobart’s CBD
A new health and wellbeing hub in the heart of Hobart’s CBD will open its doors to the public tomorrow, with an immediate offering of programs and services available to the whole community.
St.LukesHealth Southern Manager, Kate Denmen, said the iconic central space would incorporate initiatives as voted by the public, all with the aim of empowering Tasmanians to take control of their health and wellbeing.
“St.LukesHealth was thrilled to see the community embrace the opportunity to have their say on what they wanted to see in the space, tallying hundreds of votes on a range of suggested activities,” Ms Denmen said.
“Our most popular concept 'Movers and Shakers', won the most votes, telling us the community craves invigorating classes that promote movement and wellness, from Pilates and yoga to breath work and a running club.
“Our ‘Right Care, Right Time, Right Here’ concept came in at a close second, revealing a community need for support in navigating the health journey by having the right information at the right time.
“We will provide access to a team to guide people as they undertake the treatment they need to return to their healthy selves, whether that be advice about how to prepare and what to expect in hospital or getting ready to return to everyday life.
Partnering organisations today came together to inspect the new space where they will be providing specialised programs, services and classes to help promote health education and wellbeing to Tasmanians.
Personal Trainer Ella Crocombe, aka Coach Ella, said she was equally excited to go on this health journey with St.LukesHealth.
“I myself have several chronic illnesses, so I decided to learn how to specialise in rehab and help other people who suffer from the same thing,” Coach Ella said.
“Beginning in Women’s Health Week, I’m going to be pairing up with St.LukesHealth to provide free sessions to other people like me who suffer from chronic pain, in particular pelvic pain.”
Co-owner of Udara Movement Studio, Kate Cashman, said the new space would provide better opportunities for movement, meditation, and wellbeing for Tasmanians right in the heart of Hobart city.
“We will be teaching people, in a non-intimidating way, to try and move in a way that will support them in their day-to-day work, while also bringing a sense of calmness and wellness to their everyday lives,” Ms Cashman said.
Clinic leader and exercise physiologist at Kieser Hobart, Josh Miller, said having access to the new CBD space would help bring the science of Keiser even closer to the Tasmanian community.
“Kieser is obsessed with achieving outcomes for our clients and we’re really excited about the potential for others in the community to benefit from our expertise in exercise and its benefits for our health,” Mr Miller said.
Ms Denmen said interest in the space was increasing by the day, with events already lined up with other key Tasmanian organisations, including the Royal Hobart Hospital Research Foundation, the Cancer Council Tasmania and Dress for Success.
“St.LukesHealth Hobart will be a wonderful place for our members and the Tasmanian community to visit, a place to seek help in understanding and navigating the healthcare system – for anyone who wants to be aware, explore, be inspired, and take charge of their health and wellbeing,” Ms Denmen said.
“We’re excited to open our new Hobart home tomorrow, and we are eager to welcome everyone, as we continue our work to make Tasmania the healthiest island on the planet.”
ENDS
For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Collaboration leads to healthy outcomes
Tasmanians understand better than anyone else the power of a connected community and what we can achieve together when we collaborate, writes St.LukesHealth CEO Paul Lupo.
I never cease to be amazed at the Tasmanian community’s natural ability to come together for a common goal. Our collective capacity to collaborate, with a shared sense of purpose and pride, has allowed us to do things differently to other states.
This is a reality that should be capitalised by other local organisations, to think outside the square and set even more adventurous goals, knowing we are in the right place to achieve them.
It was our confidence in the community’s ability to work and find solutions together, that allowed St.LukesHealth to set our ambitious vision to make Tasmania the healthiest island on the planet.
When it comes to our health and wellbeing, collaboration is critical. If there’s one thing we have learned in the health sector, it’s that simply throwing money at a problem doesn’t buy you a solution.
At St.LukesHealth we’ve always advocated for a holistic approach to our health system. We know from experience that exploring public and private partnerships strengthens our response to health challenges.
Working with other Tasmanian individuals, organisations and governments to find ways to make our communities healthier and happier is inherent in everything we do as a business.
This is demonstrated in our collaboration with the Department of Health and our northern health partners on the co-located hospital in Launceston. We surveyed our members to inform our advocacy efforts for the right services in the right settings.
It is demonstrated in our pilot program delivered in partnership with Keiser, designed to prevent Tasmanians from having avoidable hip or knee joint replacement surgery, taking pressure off the state’s surgery waiting lists.
Our collaborations even extend to our member product offerings, partnering with other Tasmanian organisations, including local IGA supermarkets and Bank of us, to ease the burden of rising living costs.
We are currently bringing together a coalition to create a smoke free generation in the face of rising rates of teen smoking for the first time in 25 years.
And finally, our two major builds in the north and south of the state are bringing together Tasmanian architects, builders, manufacturers, craftsmen and designers to create beautiful, calm and welcoming health spaces the whole community can access and enjoy.
Today, we open the doors to the public on the first of our community health and wellbeing hubs, right in the heart of Hobart’s CBD.
This prime location, accessible to all, will be so much more than a transactional space – we were determined to build something exciting and inclusive that goes to the heart of Tasmanians’ health and wellbeing.
A place where we could put our vision into practice – where the community can start taking small steps to improve their health and wellbeing, in a really tangible, accessible way.
Through working with other Tasmanian organisations we have already locked in a broad variety of programs, ensuring the space is genuinely a place for everyone.
Building our Tasmanian brand instils confidence to invest, confidence in ourselves as a state, and allows us to raise our expectations for ourselves.
For St.LukesHealth, that confidence allowed us to set our bold vision, which has in turn enabled us to attract good professionals, hungry for challenge and opportunity, back into the state and into our business.
But we couldn’t do all that on our own of course. Collaboration has supported us to lift the bar for ourselves.
Tasmania is small and special and that allows us to do things differently. Let’s capitalise on this, with the confidence to take considered risk and invest in our community’s ability to collaborate.
Paul Lupo is the CEO of Tasmanian not-for-profit health insurance provider St.LukesHealth.
New health and wellbeing hub unveils majestic all-Tasmanian sassafras installation
A magnificent all-Tasmanian sassafras installation has been revealed today in Hobart’s CBD, as part of a new public-inspired health and wellbeing hub.
Set to open its doors on August 21, the St.LukesHealth member and community space features a visually stunning installation, designed to resemble the inside of a tree, crafted by an all-Tasmanian team using the native wood Blackheart Sassafras.
The timber installation stands 3.6 metres high and 56 metres long – a testament to the organisation’s commitment to fostering a healthier community in environmentally sustainable spaces.
CEO Paul Lupo said the iconic central space would incorporate services and activities as voted by the public during an open weekend late last year, to empower Tasmanians to take control of their health and wellbeing.
“The majestic installation will welcome everyone into the space, designed by Tasmanian architects Terroir and brought to life by Vos Constructions, who invested more than 1,500 hours into its creation,” Mr Lupo said.
Terroir Project Leader Jack Andrews said the installation was designed to bring the city inside, shaped like a tree hollow, to stimulate the imagination.
“Hollows, when found in nature, are a natural form of shelter which sustain all forms of life, so drawing on that concept seemed an appropriate theme for St.LukesHealth in its aim to make Tasmania the healthiest island on the planet,” Mr Andrews said.
VOS Construction Manager Stuart Percey said the process for building the timber installation was based on guitar manufacturing and a clinker-built timber dinghy technique.
“It was a pleasure to work on this truly unique, Tasmanian installation, with the client, designer, supplier, timber and builder all being from our island state,” Mr Percey said.
St.LukesHealth invited the community to vote on ideas for the new CBD space – from therapy dogs to try-it-out sports days, partner pop-ups to lunchtime orchestral performances.
Mr Lupo said the response was overwhelming, and after tallying hundreds of votes, he was thrilled to announce the top three choices as voted by the public.
“Our most popular concept 'Movers and Shakers', won the most votes, telling us the community craves invigorating classes that promote movement and wellness, from Pilates and yoga to breath work and a running club.
“Our ‘Right Care, Right Time, Right Here’ concept came in at a close second, revealing a community need for support in navigating the health journey by having the right information at the right time.
“We will provide access to a team to guide people as they undertake the treatment they need to return to their healthy selves, whether that be advice about how to prepare and what to expect in hospital or getting ready to return to everyday life.
“Finally, 'Yours For A Week' was an idea that garnered immense support, dedicating the innovative space to other health-related services, organisations or charities, providing them with exposure in a high-traffic area for an entire week.
“St.LukesHealth Hobart will be a beautiful place for our members and the Tasmanian community to visit, a place to seek help in understanding and navigating the healthcare system – for anyone who wants to learn, explore, be inspired, and take charge of their health and wellbeing.
“We’re excited to open our new Hobart home at the end of August, and we can’t wait to welcome everyone, as we continue our work to make Tasmania the healthiest island on the planet.”
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For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Smoke free generation closer than ever before
St.LukesHealth supports Tasmanians’ oral health with new dental practices
Northern Tasmanians will soon have access to a new dental practice, with leading not-for-profit health insurer, St.LukesHealth, today announcing the opening of its very own practice in Launceston early next year.
The St.LukesHealth Dental Practice – to be housed in the organisation’s new Launceston Headquarters currently under construction – will be the first of a group of new practices planned across Tasmania, in a bid to ease the pressure on the state’s dental system.
Chief Health Officer, Luke Cameron, said recognising the crucial role essential oral health played in overall wellbeing was key to the organisation’s vision to make Tasmania the healthiest island on the planet.
“St.LukesHealth believes it is a fundamental right for all Tasmanians to have access to high-quality essential oral healthcare,” Mr Cameron said.
“With 16,500 Tasmanians waiting for non-emergency oral healthcare on Tasmania’s public dental system, we are keen to provide affordable and accessible services, supplementing and supporting existing dental health services in the state.”
Mr Cameron said the dental industry in Tasmania continued to strive for better dental outcomes, but strong evidence suggested more still needed to be done.
“Affordable and accessible dental care in Tasmania is a real and worsening challenge, with the number of dentists in Tasmania falling short of the national average by 25 per cent, placing considerable pressure on access,” he said.
"St.LukesHealth has a long history of supporting oral health providers in Tasmania. Our entry into this market as a provider strengthens our commitment to both the industry and Tasmanians seeking access to essential oral healthcare.
“It is well understood that good oral health directly contributes to improved overall health outcomes, so we are deeply committed to ensuring that every Tasmanian can attain and sustain optimal oral health.
“By expanding the dental network, enhancing accessibility, and promoting affordability, we are taking significant steps towards making Tasmania a healthier place to live.”
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For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Up to 100 Tasmanians set to avoid unnecessary surgeries
One hundred Tasmanians living with Osteoarthritis (OA) have signed up to a pilot program designed to prevent them from having avoidable hip or knee joint replacement surgery in the next 12 months.
OA is a chronic degenerative joint disease and a major cause of pain and disability for around 2.2 million Australians, anticipated to rise to 3.1 million by 2030.
St.LukesHealth Chief Health Officer, Luke Cameron, said the program was the first of its kind, not only for the organisation, but also for the state, providing an alternative to Tasmanians who had limited options other than surgery.
“We are thrilled to have launched this innovation, delivered in partnership with Kieser Australia – an allied health-led network of exercise scientists, exercise physiologists and physiotherapists,” Mr Cameron said.
“Joint replacement surgery is one of the major financial burdens on our hospital system and we know from Kieser programs conducted in Victoria and overseas that between 60-75 per cent of participants have managed to avoid surgery.
“The program is just one of the ways we’re working towards our vision of making Tasmania the healthiest island in the world, not only benefiting those who participate, but importantly easing the load on our state’s health system.
“Not only will the pilot provide another option for clinicians and patients who don’t want to either recommend or undergo surgery, but it will also deliver findings that can inform and facilitate the further development of alternative care models.
“This has the potential to take immense pressure off the hospital system, but most importantly, it empowers participants to regain control of their own condition and maintain a better quality of life.”
The program has been custom developed to improve participants’ condition through physiotherapy, exercise, strength development and education, in a safe and supervised environment.
Importantly, it also aims to reduce their pain levels and improve their ability to undertake and enjoy everyday activities, providing them with a long-term self-management program.
Case Study – Mark Newell started the program in December and completed it on March 14.
“The results have been amazing, and I have been recommending the program, and Kieser, to as many people as possible. I have also taken up a membership, to continue to build the strength needed to cope with my Osteoarthritis.
“My pain has dropped considerably (I would say by around 60% since I started), and I am feeling good. If the doctor had suggested surgery when I first went to see her, I would have jumped at the chance. Now, no way!
“St.LukesHealth needs to be highly commended for such a great initiative as this.”
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St.LukesHealth has partnered with Healthy Heart Network to Combat Heart Disease in Tasmania
St.LukesHealth is proud to announce its partnership with Dr Warrick Bishop and the Healthy Heart Network to combat heart disease in Tasmania. This partnership is helping deliver St.LukesHealth's vision of making Tasmania the healthiest island on the planet.
Heart disease is responsible for an average of 118 deaths in Australia every day. However, many heart attacks and strokes can be prevented if risk factors are detected and managed early. As part of their mission to become the healthiest island on the planet, St.LukesHealth and the Healthy Heart Network are inviting 100 participants to take part in a pilot study program.
Chief Health Officer Luke Cameron said the program is designed to gain an understanding of the heart health of St.LukesHealth members and Tasmania as a whole. The first step to lowering your chances of developing heart disease is understanding your risk. Participation in the pilot study program is of no cost to members.
"There is a large population of Australians who are dying from heart disease, and we want to better identify those at risk through using a CT acquired cardiac calcium score (also called a coronary artery calcium, “CAC score”) to assess how the results alter management or not."
“The program's goal is to perform a basic cardiac health screening and, if appropriate, a CAC score. From there we can work together with Healthy Heart to raise more awareness and help more Tasmanians stay healthy,” said Luke Cameron.
Dr Warrick Bishop said the program consists of an online virtual heart assessment, visiting a locally situated CT scanner, and a follow-up survey every three months for 9 months. The program is delivered on a web-based platform with supportive educational resources and email communications from the Healthy Heart Network.
“This exciting initiative will more accurately define risk of heart attack and so save lives by identifying high risk individuals allowing therapies to be put in place before a problem occurs,” said Dr Warrick Bishop.
At St.LukesHealth, the wellbeing of our community is important to us, and we want to support everyone in ensuring that wellbeing is an active process of becoming more aware of and making choices towards everyone’s best health journey and overall healthspan.
Visit our website to learn more about the program and together, let us work towards making Tasmania the healthiest island on the planet.
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St.LukesHealth survey reveals high levels of vaping concern
The exclusive survey, conducted by St.LukesHealth, also found 95 per cent of people surveyed were concerned about vaping as a health issue, with almost 80 per cent stating they were “very concerned”.
St.LukesHealth CEO Paul Lupo said the organisation had been urging policymakers to take note of growing community concern, take a stand and ban vaping and vaping products.
“We have a once-in-a-generation chance to do the right thing by our kids and make sure Big Tobacco doesn’t find another way to trap people into a lifetime of addiction, chronic disease and premature death,” Mr Lupo said.
“Our survey gives clear evidence that people are worried and want to see vapes banned, so governments need to take heed and stop allowing these products to fall into the hands, mouths and lungs of our children.”
Mr Lupo said he welcomed recent comments from Federal Health Minister Mark Butler about the harm vaping was doing to young people and urged him to take strong action.
“If we are serious about improving the health of Australians, if we are serious about not wanting our children to come to harm, if we are serious about not having our health policies dictated by Big Tobacco, now is the time for strong action,” he said.
“Stopping a new generation from becoming addicted to another harmful product, with all the social and economic benefits that would bring, should be Minister Butler’s and the Federal Government’s legacy.”
Mr Lupo said St.LukesHealth had made a submission to the Therapeutic Goods Administration regarding regulation of vaping products.
“St.LukesHealth wants vaping products gone. The only place we see they potentially may have a role is under prescription to assist a smoker to overcome a tobacco addiction, in cases where other methods have not been successful.” he said.
“Good health policy isn’t always easy, but this is about our kids and what may happen to them if vapes are allowed to proliferate, creating yet another market for Big Tobacco and all the poor health outcomes that go with it.
“Mr Butler made all the right noises last week. For the sake of young Tasmanians, let’s hope he turns those words into action.”
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Tasmanians are now eligible for free flu shot ahead of the 2023 flu season
We are urging Tasmanians to act now and make the most of free influenza vaccinations, with flu cases presenting early due to increased international travel and predicted to surge in the coming winter season.
“Getting a flu shot is your single best protection against catching the flu virus, and getting seriously ill from associated complications,” says St.LukesHealth Chief Operating Officer, Darren Harris.
Under the National Immunisation Program, free influenza vaccines are provided to some groups at a higher risk of flu-related complications. For those who aren’t covered by the Program, Tasmania’s leading not-for-profit health insurer St.LukesHealth is partnering again with the Pharmacy Guild of Australia to make vaccinations free for members with Extras cover.
“The flu shot is important to the health and wellbeing of Tasmanians, so we want to make it as easy as possible for our members to get their flu shots, for free.” says Mr Harris.
It’s especially important for Tasmanians aged 65 years and older, children aged 6 months to 5 years, Aboriginal and Torres Strait Islanders, pregnant women or people with medical conditions placing them at-risk of severe influenza complications to get the flu shot.
The Cancer Council says cancer patients have a higher risk of complications if they catch the flu. “If you have or have had cancer your doctor may recommend getting both the flu shot and the pneumococcal vaccination,” says Cancer Council Tasmania Acting CEO, Abby Smith. “If it has been recommended for you, it is important for you to get the vaccination to protect yourself.
“If you cannot get the flu vaccination, encourage family and friends you are interacting with to get vaccinated, as this will avoid them passing the infection on to you, which can put you at higher risk of serious illness if you are immunocompromised.”
Pharmacy Guild of Tasmania President Helen O’Byrne says this year’s flu vaccines are now readily available at pharmacies or GP clinics across Tasmanian communities.
“As pharmacists we understand that over the last couple of years due to lockdowns and border closures not a lot of flu has been circulating and many people have not received their usual seasonal influenza vaccination which places them and the broader community at risk,” says Ms O’Byrne.
“Where people have contracted COVID-19 their immune systems may be weakened - influenza vaccines will help with the immune response against infection. Flu vaccines, like COVID-19 vaccines, do not guarantee that a person will not get the virus but certainly reduce the risk of serious illness.”
“Covid is still circulating, so make sure you get your free Covid boosters - your local pharmacy can help you determine your eligibility, and both influenza and Covid vaccines can be given at the same time.”
Mr Harris says the flu shot is an easy measure everyone can take that has big consequences for their health, and the healthcare system. With local case numbers typically three to four weeks behind the mainland, it’s important Tasmanians act now and get vaccinated.
“We each have the power to do this one small thing – just get vaccinated – and avoid ending up in hospital with complications that could so easily be prevented.”
How to claim
People can check their eligibility for the free National Immunisation Program (NIP) Schedule, and St.LukesHealth vaccination benefit.
In partnership with the Pharmacy Guild of Tasmania, St.LukesHealth members can visit our website to make an appointment at a participating pharmacy. They simply present their St.LukesHealth card to receive their free vaccination, no payment or claim needed. Pharmacists can administer flu vaccinations to people aged 5 and over.
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Construction starts on health and wellbeing hub in the heart of Hobart
The first stages of construction have started on a new health and wellbeing hub in the heart of Hobart’s CBD, which will see an unused, prime piece of real estate transformed into an inclusive space for the whole community.
St.LukesHealth will open its new centre mid this year, with the aim of empowering Tasmanians with the knowledge they need to take control of their own health and wellbeing, including how to navigate the state’s health system.
The new hubs design goal was to keep Tasmania in mind by creating a calm space with an exciting Blackheart Sassafras design feature. This was designed by local architects and built by local builders to create a welcoming environment for our visitors.
CEO Paul Lupo said many in the community struggled with health literacy or found the health system difficult to navigate, and the health hub aimed to help fill that gap.
“This is a prime central Hobart location, accessible to all, so it was important for us to make it something more than a store, more than a transactional space – we wanted to build something exciting and inclusive that goes to the heart of Tasmanians’ health and wellbeing,” Mr Lupo said.
“Late last year St.LukesHealth opened the doors of the building to the public, with interactive displays of ideas for the space, providing an opportunity for the community to vote on their favourite concepts as well as inviting new ideas.
“As well as seeking the public’s input, we have been working with other health sector leaders to plan out the use, including how the space can be used to increase access to other important community health organisations.”
Mr Lupo said St.LukesHealth would partner with other Tasmanian organisations to provide a rolling program of wellbeing activities and education.
“While we in the health sector work on the big systemic changes, this is a space where the public can already come to start improving their health and wellbeing, in a really tangible, accessible way,” he said.
“It often just takes a series of small steps – seeds we can sew here in this space – and this is just one of the ways St.LukesHealth is working towards our vision of making Tasmania the healthiest island on the planet.”
Time to stand up for our children
Every Tasmanian parent wants the very best for their children. We want them to be safe, healthy, and happy.
There is a new battle emerging in the public health arena, and the health and safety of our children is very much at stake.
Vaping is poised to condemn another generation to addiction and chronic disease – just as sure as tobacco smoking has done to generations before; evidence suggests non-smokers who start vaping are three times more likely to switch to smoking continuing the cycle of ill health and lifelong battles with addiction.
According to the 2019 National Drug Strategy Household Survey, there were 227,000 people reporting daily use of e-cigerettes aged 14 years and over, this has increased significantly since then; making the need for generational change ever more critical.
While the extent of the problem is only just emerging, we know that children are in the firing line. Research suggests vaping is growing most rapidly among young people – to the point where one school in southern Tasmania has resorted to removing toilet cubicle doors in an, albeit controversial, attempt to discourage vaping.
Quit Tasmania Director Abby Smith said ‘although we are waiting for new vaping data among Tasmanian secondary school students, which will be available later this year, we know from other Australian jurisdictions that about 1 in 3 young people aged 14-17 years have used e-cigarettes.’
St.LukesHealth has submitted to the Therapeutic Goods Administration that the time is now to be bold and place tough controls on vaping. Controls which need to be unapologetically strict, well enforced, and geared toward protecting our children from an industry that has a new ‘in’, by marketing harmful substances to young people as if they were selling lollies.
The cross-sectional Generation Vape study in 2022 (NSW) highlighted how ‘Flavourings and taste’ was rated as the most important characteristic of vapes.
We have asked the TGA to place significantly tighter controls around nicotine containing vapes additionally we are also advocating for a tighter regulation of all vaping products, nicotine containing or not. Big Tobacco should not be allowed to peddle ‘flavoured’ vapes – regardless of whether they contain nicotine or not to young Tasmanians.
We don’t believe our children should be encouraged to take up a habit that increases the risk of them fighting addiction that may just last their entire lives, while shortening them, costing taxpayers massive amounts in chronic disease care along the way.
In the instances that a medical professional feels a patient may benefit from using nicotine containing vapes to cease smoking, they can still be prescribed and sold accordingly, but the import of any vapes, or the fluid they contain, for any other reason, must be banned.
We are asking government, both state and federal, as well as the governance bodies they control, to stand up and support generational change. We must act to stop another generation or more from being unhealthy, simply because it is a victim of a fatal addiction.
We need to set health policies to support good health – not health policies that support an industry to continue making money from addiction and terrible health outcomes.
This is a no-brainer in terms of protecting our kids and giving us all a chance to make Tasmania a much healthier place in the future.
Paul Lupo is the CEO of St.LukesHealth.
Private health rate rise deferred for St.LukesHealth members
Tasmanian not-for-profit health insurer, St.LukesHealth, has deferred passing on any premium increases for its members until at least 1 July 2023, following the Federal Government approving private health insurers to increase their rates at an average of 2.9%.
“St.LukesHealth will soon be advising its members that it has achieved it lowest premium increase in the past 20 years. This has been aided by Australian Government’s reforms to inflated prostheses costs in Australia, albeit there is still considerably more work to be done in this space, and working constructively with providers to find new and innovative ways to provide more affordable care and greater access to services for our members.”
CEO Paul Lupo said as a Tasmanian insurer, St.LukesHealth understood the cost of living pressures families were facing across the state.
“We know people are finding the cost of living extremely challenging in the present economic climate, and we doing all we can to keep increases as close to zero as we can so as not to add to that burden,” Mr Lupo said.
“More than 86 per cent of our members are Tasmanian, and we understand that family budgets are just not stretching as far as many people need them to.
“With Tasmania’s CPI of 8.6 per cent outstripping the national average of 7.3 per cent, St.LukesHealth is doing what we can to make it as easy as possible for people to continue investing in their health care.”
Mr Lupo said the deferral continued St.LukesHealth’s long-term commitment to supporting Tasmanians and its members.
“This is the fourth time in four (4) years that St.LukesHealth has deferred increases in rate to alleviate cost pressures on members,” he said.
“We take our role in the community extremely seriously and we know what it means to support our members.
“We live here, we work here, and we understand that decisions made in interstate or overseas boardrooms don’t always factor in the real-life circumstances people are genuinely facing, and we understand the impact that can have.”
Mr Lupo said St.LukesHealth would continue lobbying for the Federal Government for further reforms to pass on greater prosthesis saving, changes that enable private health insurers to assist members in non-acute care settings and provide more help for people on lower incomes by restoring the private health insurance rebate,
“The rebate commenced at 30 per cent and was designed as a means-tested method of helping people afford private health insurance, allowing them to avoid relying on the overstretched public hospital system,” he said.
“This rebate has been eroded to the point it is now less than 24 per cent in some cases. Six per cent might not like sound like much, but it translates to Tasmanians missing out on millions of dollars in financial support, placing even more stress on people’s budgets.”
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St.LukesHealth welcomes future-focused perspective to its Board of Directors
Tasmanian not-for-profit health insurer St.LukesHealth has welcomed its newest board member, prominent Hobart futurist and DisruptiveCo Founder and Managing Director Katy Cooper.
Ms Cooper was officially appointed at the November 2022 board meeting. She takes on the role in addition to her position as Director City Futures for the City of Hobart, where her team is focused on engaging, creating and planning around future stories, strategic plans, urban design and mobility.
She is a certified Futurist, trained through Institute for the Future, POLI-Design at Milan Politechnik and Copenhagen Institute for Future Studies. She has also studied Disruptive Innovation at INSEAD.
“I’m thrilled to join the St.LukesHealth board because it’s an organisation willing to examine itself, the needs of its members and the whole Tasmanian community, and challenge the status quo,” says Ms Cooper. “The minute I heard St.LukesHealth’s ambitious vision to make Tasmania the healthiest island on the planet, I was sold.
“I firmly believe that no idea is too big, and by working through partnership we can achieve great things: values that St.LukesHealth shares. I’m looking forward to bringing my background in business strategy to help realise the company’s vision and goals.”
The appointment came as St.LukesHealth celebrated 70 years as Tasmania’s own not-for-profit health insurer, while setting its sights firmly on the future.
“We’re shaking up the health insurer business model: you shouldn’t have to be sick to get value from us,” says Mel Lukianenko, Chair of the St.LukesHealth Board. “We’re collaborating across the health and community sectors, helping to empower Tasmanians with the knowledge they need and finding new and different ways of motivating people to take control of their own health and wellbeing.
“We are so excited to welcome Katy to the team, because she brings a unique background and way of thinking to make sure we stay fresh and relevant going into the next 70 years.”
In addition to joining the St.LukesHealth Board in November 2022, Ms Cooper is a board member of Tasmanian Leaders Inc and Inclusive Innovations Tasmania. She is Program Director of FutureFest Tasmania and Founder and Managing Director at DisruptiveCo. She has 20 years’ experience in retail, customer experience and strategic management, human resources, financial services, tourism and hospitality and technology industries.
Ms Cooper’s appointment caps off an exciting few months for St.LukesHealth. In November the organisation launched the concept for a new health and wellbeing hub and customer care centre in Hobart, inviting the whole community as well as sector stakeholders in to consult on the service offering and program of activities in the space.
St.LukesHealth is also opening a new Rosny store to meet the needs of the growing eastern shore community and has launched an inspiring new brand campaign to challenge conventional thinking and drive generational change around health.
The fight for good health
In the last week we have read so much about a public health system under pressure and failing the community, the ramping of ambulances, shortage of beds and now the shortage of GPS in an increasingly unaffordable Medicare system. As a consequence, Governments, health professionals, health organisations and health funders like ourselves have to make reactive and costly decisions on how we fund a health system to meet the growing challenges of an aging population.
Rather than being reactionary, what about if policy and decision makers take forward thinking and more proactive steps to assist the community in avoiding circumstances which promote poor health outcomes, and as a consequence place less pressure on the health system going forward and providing better health outcomes for the community.
We need to set health policies to support good health – not health policies that support an industry to continue making money from addiction and terrible health outcomes.
Vaping will claim the wellbeing and lives of future generations by indulging in a habit that is being promoted by Big Tobacco.
Sometimes, we need assistance in maintaining our good intentions, and that includes from policy makers who have the capacity to make it easier for us to be healthy or, at least, help make it harder for us to be unhealthy.
At this very moment, there is a compelling case for policy makers to take action to eliminate a situation which, if left unchecked, is expected to result in chronic disease and addiction over coming decades. I am referring to vaping.
The sole aim of tobacco companies is to profit from the sale of habit-forming substances that are likely to kill people when used exactly as intended.
St.LukesHealth is determined to fight back against this mounting threat to the health and wellbeing of our young people. It would appear to be a no-brainer towards our ambitious vision to make Tasmania the healthiest island on the planet.
We have submitted to the Therapeutic Goods Administration (TGA) that the time has come to drive a stake into the ground when it comes to imposing controls on vaping. There needs to be unapologetically strict and rigidly enforced restrictions introduced, to protect Tasmanian youth from an industry which is marketing harmful substances to young people as if they were selling lollies.
We are asking the TGA to make sure tobacco companies are not allowed to peddle ‘flavoured’ vapes – regardless of whether they contain nicotine or not. We don’t believe Tasmanian youth should be encouraged to take up a habit that increases the risk of them fighting addiction that may just last their entire life, as well as end it, costing the community massive amounts in chronic disease care along the way.
Every single aspect of vape sales and distribution must be regulated so their appeal to Tasmanian youth is diminished. This includes plain packaging and the exclusion of additives to give them a ‘cooling’ sensation, deliberately intended to enhance their appeal.
Where a medical professional feels a patient may benefit from using vapes in an effort to break an existing tobacco habit, they can be prescribed and sold accordingly. However, the importation of any vapes, or the fluid they contain, for any other reason, needs to be banned.
Our objective at St.LukesHealth is to get the TGA to take immediate action aimed at achieving generational change and protecting our Tasmanian youth from falling victim to the same sort of fatal addiction as tobacco, which has killed so many people entrapped by the addictive habit.
We have a chance right now to stop our kids being coerced into decisions that will fundamentally place their health at risk for the rest of their lives.
- Paul Lupo
CEO St.LukesHealth
Doors open for donations at new St.LukesHealth Rosny customer care centre
Can you spare some pantry staples to spread the Christmas cheer this year? Tasmanian not-for-profit health insurer St.LukesHealth is joining forces with Clarence City Council and the Salvation Army to gather healthy food donations, ready to be handed out at the Clarence Christmas Brunch.
Over the coming week, eastern shore locals are encouraged to drop into the new St.LukesHealth customer care centre in Rosny Park with long-life items that form the makings of a meal.
“The annual Brunch provides everyone in our community with something to eat, somewhere to go, and someone to share Christmas with,” said The Salvation Army Clarence City Corps Officer, Major Joel Clifford. “Last year we served about 120 meals, and we also make the day special for our guests with gifts, vouchers and food hampers that can be won as lucky door prizes to take home.
“This couldn’t happen without the generous support of the local community and businesses. If you’re able, dropping off the basics for a square meal that could be put together into hampers will mean so much. Something simple where recipients can just add a couple of fresh ingredients to make a healthy dinner can make a huge difference.”
For example, a donation of pasta and sauce, rice and curry paste, or a burrito kit, along with some tinned veggies or legumes, could form the basis of a hearty meal hamper.
“St.LukesHealth is invested in the health and wellbeing of our members and the community as a whole, and good nutrition is a big preventative health focus,” said Kate Denmen, Southern Region Customer Care Manager. “That’s why we’re marking the opening of our new store by inviting people to drop off a meal donation for the Clarence Christmas Brunch, to ease the pressure on their neighbours who may need a helping hand right now.”
“We’re working towards our vision of making Tasmania the healthiest island on the planet, but that doesn’t always have to mean grand gestures – it can be as simple as facilitating community connections to make everyone’s Christmas a little brighter, and homes a little healthier.”
The new St.LukesHealth store is located at 2/7 Bayfield Street Rosny Park, and will be accepting food donations until Friday 23rd December. Currently a pop-up shopfront, it will remain open while fit-out is finalised early in the new year.
“We’re opening the Rosny Park customer care centre to meet the needs of growing eastern shore communities, who want easy access to discuss their families’ health cover needs face-to-face,” said Mrs Denmen.
With St.LukesHealth membership growing steadily as Tasmanians look to take control of their own healthcare, Hobartians can now access in-person customer service in the CBD, Kingston and on the eastern shore.
Private health disrupter launches campaign to challenge how we think
A private health disrupter has launched an inspiring brand campaign to challenge the way we think, as part of the organisation’s ambitious vision to make Tasmania the healthiest island on the planet.
Tasmanian not-for-profit health insurer, St.LukesHealth, has created a visually stunning campaign, depicting a young girl working studiously on a drawing, revealed at the end to be a map of Australia with Tasmania on top.
The intimately shot visuals also show the young girl picking tomatoes at the local grocer, playing with her family at the beach and doing karate, accompanied by a compelling narrative: ‘Imagine how a change of outlook, can change your outcome. Join St.LukesHealth, as we work to make Tasmania the healthiest island on the planet’.
St.LukesHealth Chief Marketing Officer, Ben Davis, said the campaign was the first of its kind for the industry, and for Tasmania, calling for a complete rethink of our approach to health and wellness.
“The brand campaign is just one element of a brave vision we are putting into action, backed by some big-picture health and wellbeing initiatives that focus on generational behaviour change and early intervention,” Mr Davis said.
“We are incredibly invested in this vision and we were determined to make an impact with the campaign, which was shot across seven locations in Tasmania by a global team spanning Japan, Singapore and Copenhagen. We’re thrilled with the final cut.”
Director at Sweetshop, Jared Daperis, said he wanted the film to speak personally to Tasmanians, with a local tone of voice and humility.
“In order to inspire them to begin thinking about what a change in habit might mean for them and their family, it needed to look, feel and sound like Tasmania – the way the locals know it,” Mr Daperis said.
Tim Holman, Founder of The Pangea Agency who created the campaign, said from the moment they heard St.LukesHealth was on a mission to make Tasmania the healthiest island on the planet, they knew they weren’t looking for a generic health insurance ad.
“Such a bold intention for a business in a category as homogenous as PHI called for a simple but emotive story and a memorable key visual,” Mr Holman said.
“Our brand campaign highlights a fresh perspective for Tasmania and how a little imagination can help deliver a better future for all Tasmanians. It was a privilege to work on such an important campaign with such a highly talented and passionate team of professionals.”
The campaign will go to air on Sunday 27 November, with a full roll out across all media Tasmania-wide to follow. An exclusive sneak peek of the film can be viewed here: https://youtu.be/LN0s7MPIfe0
Campaign credits:
St.LukesHealth
Ben Davis: Chief Marketing Officer
Kate Marshall: Head of Marketing
Jo Mohr: Marketing Manager
Agency: The Pangea Agency
Founder/Strategy Director: Tim Holman
Executive Creative Director: Anthony Moss
Senior Project Director: Evan Johnson
Art Director: Zoe Marron-Davies
Production Company: Sweetshop
Director: Jared Daperis
Managing Director/Executive Producer: Edward Pontifex
Executive Producer: Greg Fyson
Producer: Tom Davies
DOP: Jani Hakli
Art Director: Lucy Crispin
Editor: Matt Osbourne
Colourist: Nicke Cantarelli
Online Artist: Jamie Scott
Casting: Aeshlie Wheeler (Tas Casting) and Peta Dermatis (Studio P)
Photography: Garth Oriander
Music: Charmed I’m Sure
Supervision: Dan Gibson
Composer: Craig Wilson
Media: OMD
ENDS
For more information: Jacquie Ray, Timmins Ray Public Relations: 0429 683 779.
Transforming Outpatient Services Strategy
Getting Tasmanians timely access to healthcare is one of our state’s most critical issues. We all know something needs to change: with almost 8,700 Tasmanians stuck on public hospital elective surgery waiting lists, the business-as-usual approach to healthcare just isn’t working and is making the health budget unsustainable.
St.LukesHealth acknowledges and welcomes the State Government’s willingness to do things differently through its new Transforming Outpatient Services Strategy. It aims to help Tasmanians access care and services, close to home, much sooner than the grim wait times we’re living with today, while assisting the government with ballooning costs.
It takes a holistic approach to shorten wait times, improve communication, and modernise processes, as outlined by Premier and Minister for Health Jeremy Rockliff this week (A Healthier Patient Care, The Mercury Talking Point, 16th November).
The measures in the strategy are a step in the right direction, and in terms of what the State Government is able to control, seems properly targeted at achieving better access to care.
But it’s not just the State Government that needs to be a part of this plan. The Federal Government has a fundamental role in driving down demand for public hospital services.
Cost of living pressures are undoubtedly biting Tasmanian families hard and as a result of that, people may reconsider their investment in private health insurance. Unfortunately, every Tasmanian who feels they cannot afford to maintain or buy private health insurance represents another person destined to join the public hospital waiting lists, in the event they need anything other than emergency surgery.
The Federal Government must restore the means-tested private health insurance rebate as a matter of urgency. Once set at 30 per cent, the rebate brought private health insurance within reach of more people, taking significant pressure off the public hospital system. Unfortunately, the rebate has eroded significantly to less than 25 per cent in some cases – representing a whopping $23 million each year that is no longer being paid back to Tasmanians on low to middle incomes to keep them in the private system, and out of the public hospital system.
While it isn’t well recognised, two-thirds of all elective surgical procedures performed in Tasmania are performed in private hospital systems, overwhelmingly paid for by private health insurers on behalf of members who are making a decision to put their hand in their own pocket to fund their health care. So, despite meeting just one third of the surgical demand, the public hospital system is under constant pressure with long wait times. For the State Government’s measures to have the biggest impact, the Federal Government must do its bit to reduce the likelihood that people will drop out of the private system and be left with no choice but to join the long queues in the public system.
Restoring the rebate is a policy measure that would balance the demands in the health system, support the State Government’s aims and ultimately, deliver better access to health care for all Tasmanians.
- Paul Lupo
CEO St.LukesHealth
Hobartians to help shape new inner-city health and wellbeing hub
What do you want from a new health and wellbeing hub in the heart of Hobart? Tasmanians are being invited to come in and have their say on the transformation of an iconic central space.
Across three interactive open days, Tasmanian not-for-profit health insurer St.LukesHealth will be throwing open the doors of a new centre planned for the corner of Liverpool and Elizabeth streets.
People can come in and check out activity ideas pegged for the space – everything from therapy dogs to try-it-out sports days, partner pop-ups to lunchtime orchestral performances – and share their thoughts on what else they’d like to see.
“We want people’s input on the health topics they want to learn about, what needs demystifying, and what would make them feel welcome,” explains St.LukesHealth Chair Mel Lukianenko. “And I mean everyone – this will be a space for the whole community.
“While a lot of the ideas are really fun, our new space will also fill an important hole we’ve identified in Tasmania. We know a lot of people struggle to navigate the healthcare system for example, or are unsure where to turn for information on health topics.
“It’s all about helping to empower people with the knowledge they need and motivating Tasmanians in new and different ways to take control of their own health and wellbeing. When we’re happier and healthier, we’re more likely to get on top of health issues before they even arise. Prevention and early intervention eases the strain on our healthcare system as a whole, but we’re not always good at knowing and doing what’s best for us.
“This new centre is a tangible example of how, after 70 years as Tasmania’s own not-for-profit health insurer, St.LukesHealth is breaking the mould and working across the health sector to do things differently. You shouldn’t have to be sick to get value from us. It all goes towards our vision of making Tasmania the healthiest island on the planet.”
The first open day was held on Saturday 19th November, to coincide with the Hobart Christmas Pageant. The building will remain open from 11am-2pm on the 21-22nd November, before the buildout begins.
“Health and wellbeing spaces are so important to add to the vibrancy of a city,” says Katy Cooper, who was appointed to the St.LukeHealth board on Wednesday and is Director City Futures for the City of Hobart. “It’s so exciting when an iconic central location is opened up as a public space.
“It’s even more exciting that Tasmanians are getting a unique opportunity to help shape the activities and experiences they want.
“I’m passionate about concepts that make Hobart a city for all, and help Tasmanians be our very best selves. I urge everyone to drop in, check out the interactive concepts, and have your say on what a hub should offer to be fun, informative, and ultimately help you improve your own health and wellbeing.”
As well as getting the public’s input, St.LukesHealth is also working with other health sector leaders to plan out the use, including how the space can be used to increase access to other important community health organisations. It will also be a new customer care centre for St.LukesHealth members.
It’s estimated the flagship centre will open to the public by mid next year.
Vape plan is just smoke and mirrors
Legislators should be cautious in accepting the advice of the Tasmanian Chamber of Commerce and Industry when it comes to reducing Tasmania’s smoking rates.
While TCCI boss Michael Bailey is right in saying Tasmania’s approach to cutting smoking rates needs a fresh approach, his advocacy for vaping as a magic antidote to tobacco needs careful examination.
Replacing tobacco with vaping – particularly vaping products containing nicotine – does nothing to address the harms associated with nicotine addiction. This is an addiction that impacts a significant number of Tasmanians.
Setting aside the fact that we don’t fully know the long-term health ramifications of ingesting vaping fluids, it’s a reasonably safe assumption that ingesting large quantities of anything into our lungs other than air is likely to be detrimental, as Mr Bailey acknowledged. We already have evidence that vaping can and is causing serious health impacts, including respiratory disease and increased risks of heart attacks.
Beyond the emerging health impacts, Tasmania has the opportunity to ensure real and meaningful focus in assessing the social impacts and costs of addiction – an area where the Tasmanian population is significantly over represented.
Fundamentally, nicotine is highly addictive. That’s why smokers want to quit, but can’t. Their bodies simply crave nicotine, to the point they struggle to cope without it.
Shifting the consumption of nicotine from tobacco to vaping doesn’t do anything to lessen this burden of addiction. A person with a nicotine addiction can lose a significant degree of agency in their life because they are compelled and motivated to feed and prioritise the addiction – sometimes at the cost of other fundamental needs.
That loss of agency is something we as a society should be mindful of. While trading off the ongoing health legacy attached to tobacco for the ‘oh, it might not be as bad’ mythology of vaping might seem like some sort of instant policy fix for one of the greatest health disasters, it doesn’t solve the problem that people will still be addicted and will still be prioritising that addiction when it comes to living their life, not to mention other emerging health needs we currently don’t understand.
There are no prizes for guessing who’s waiting up the supply chain for that money to land in its bank account. Big Tobacco – the very same companies who have churned out cancer-causing products every single day, knowing full well that they will kill people when used exactly as intended – has been quick to hitch its profit-driven wagon to vaping as cigarette use declines.
Mr Bailey’s vapes for cigs health policy would no doubt be music to Big Tobacco’s ears. Promoting vaping on the basis that it might be better for addicts than smoking is exactly what its bottom line is counting on.
However, contrary to the TCCI’s assertion that vaping products containing nicotine are “far less harmful than smoking”, the World Health Organisation has concluded that tobacco products and e-cigarettes both pose risks to health and “the safest approach is to use neither”.
Surely the best approach from governments would be to support Tasmanians with nicotine addiction through smoking cessation programs, rather than adding to the complexity of improving health outcomes of Tasmanians. That would be a truly fresh approach. When it comes to setting health policies, I’d argue the WHO is wiser counsel than Big Tobacco – and replacing one Big Tobacco tool with another is not a policy setting Tasmania should be contemplating.
- Paul Lupo
CEO St.LukesHealth
Banning smoking is about saving lives
There is a compelling observation from a current smoker in the pages of the State Government’s Tasmanian Tobacco Action Plan 2022-2026: “If it’s not around, you’re not going to buy it and you’re not going to smoke.”
This gets to the very heart of what action is needed if the government is serious about reducing the health impacts from smoking.
Pleasingly, the report also contains an action that the government will review aged-based laws in relation to the sale of smoking products and monitor the progress of New Zealand’s ‘Smokefree Generation’ which will outlaw the sale of tobacco products to anyone born after a certain date, eventually, in theory, eliminating tobacco use.
New Zealand’s smoking rate is about 11 per cent. Tasmania’s is 17.6 per cent – the second highest in the nation. On that basis alone, let’s hope the Government’s review of New Zealand’s determined plan to rid the country of a product that has caused untold death and misery translates very quickly into some level of action the plan’s title promises.
The fact is, the measures outlined by the action plan, while commendable, don’t exactly paint a different picture of how the State Government is going to tackle an issue that costs Tasmania lives and money every single day.
Worryingly, it also contains a nod to the Federal Government’s role in tobacco control, in what could be seen as an attempt to make it clear that the State doesn’t, can’t, or won’t have all the answers.
Mass marketing campaigns, extra assistance for people giving up, better education for young people – these initiatives have been around for decades, and we still have a situation where about one in every six Tasmanians is lighting up, putting them ever closer to serious, if not fatal, health outcomes.
That’s not to say these strategies haven’t played a significant role in getting to where we are, but there’s an argument that if we are going to get serious about making Tasmanians healthier, then we need to start shifting the dial and be much bolder and braver in our commitment to change starting with smoking – and vaping for that matter – that needs to go.
As I write this, just over 100 Tasmanians have died of COVID-19. Since the pandemic began two years ago, more than 1000 Tasmanians have died from smoking, yet, for some reason, you won’t find daily tallies of smoking deaths reported in the media, even though it’s killing us almost tenfold more.
The millions we as a state have spent on COVID-19 measures; the discipline with which we as citizens have largely adopted to get vaccinated, stay socially distanced, wear masks – yet one in every six of us still legally does something that is almost more certain to harm us in the long term. In some of our more financially poorer suburbs, that smoking rate climbs to as many as one in every three people.
Six years ago, then-MLC Ivan Dean fronted Parliament and stated that the smoking buck stopped there. He outlined his plan to implement a Tasmanian smoke-free generation, banning tobacco sales to people of a certain age for the rest of their lives.
It didn’t get up. Lack of government support saw Mr Dean shelve his Bill. At the time, the Government was quoted as saying it saw “problems in terms of how realistic and workable” the proposal was. For a time, it appeared a spinoff result may have been a raising of the legal smoking age to 21 or even 25, but that was stubbed out as well.
So now New Zealand is moving on creating a generation of non-smokers by simply banning them access to tobacco. And we’ll look at how it goes. In the meantime, a few more thousand Tasmanians will take up tobacco smoking, and, in time, many of those will die from it.
The fact that it took four attempts to get Voluntary Assisted Dying legislation passed through Tasmanian Parliament, even though afterwards most people seem to think it was the right thing to do to aid people suffering with incurable conditions and wondered why it didn’t happen sooner, should be a warning to legislators.
Let’s not make the same mistake with one of the biggest health challenges of our time. It is time for action – bold steps that would have the biggest single impact on improving the overall health of Tasmanians for generations. We have to get over how ‘workable’ a ban might be and get it done. Now is the time to start saving lives.
- Paul Lupo
CEO St.LukesHealth
Digital health decisions must be strategic
Paul Lupo
St.LukesHealth CEO
The State Government’s commitment to upgrading the health department’s digital health systems in the recently delivered budget should be commended.
As a new premier and health minister, Jeremy Rockliff must have had moments leading up to budget day where he wondered whether announcing $150 million health IT upgrade would have as much wow factor in the community as, say, announcing $150 million to upgrade some hospital wards, buying some new medical equipment, or employing more doctors, nurses, paramedics or allied health professionals.
Without doubt, any of those perpetual health shopping list items are arguably more likely to generate bigger headlines in news cycles where announcements about jobs and bricks and mortar investment tend to result in more clicks.
However less exciting it may be, making sure the health department can click is vital.
It’s a simple fact that digital systems underpin pretty much everything we do, whether it’s running a business, a club, or a multi-layered health system with more than 15,000 employees, four major hospitals, an ambulance service and a public health agency.
And if the digital infrastructure that is supposed to support those things doesn’t keep pace or isn’t fit-for-purpose, it leads very quickly to inefficiencies – and that is something any organisation would rather avoid, particularly the one charged with providing acute and emergency medical care to more than half a million people.
Take a situation where a patient who lives in Northern Tasmania recently had surgery at the Royal Hobart Hospital and is at an appointment with a private specialist in Launceston for a different condition. The specialist wants to prescribe a particular type of medication, but the patient thinks they may have had a bad reaction to that type of medication while in hospital, although they’re not completely sure it’s the same one.
With a new statewide patient record viewer connecting all public and private health providers, as being promised by the State Government, the specialist only needs to click the patient’s record to check, resolving the situation in seconds. Without such a system, the specialist needs to carve out time, potentially delaying other patients, to make calls or send emails requesting the relevant medical information.
In the meantime, the patient’s treatment is delayed, maybe to the point they’ll need to wait to get another appointment, which again comes at the expense of another patient trying to see the same specialist.
Multiply the scenario by hundreds of patients in a similar situation, and it’s easy to see how bogged down a health system can become just trying to manage relatively minor day-to-day administrative processes. The life-and-death examples of these stall points don’t bear thinking about, but it doesn’t take a medical degree to believe they must occur, particularly in acute care or paramedicine situations.
Digital infrastructure that allows better communication between hospitals, general practitioners, community health providers, allied health services and specialists is a fundamentally important step to increasing health system efficiency.
With increased efficiency comes the ability for different parts of what is a complex health system to work together better. That, in turn, increases the ability for effective collaboration, and ultimately, leads to better patient outcomes.
While a patient may not necessarily be aware of it, their health and the medical care they are provided can often be dictated by just how well the system as a whole works to support them and the people they are going to for care.
We know the public health system struggles to meet demand. We know it is still dealing with the fallout from a global pandemic, and we know as a community we are getting older and sicker. Similarly, we know that simply throwing more and more money at the health budget and hoping it has some miraculous effect on acute medical pressures and surgical waiting lists isn’t working.
Making a targeted investment in the infrastructure that essentially dictates how our health system can even start delivering care, not to mention potential game changers in wider use of telehealth to better treat our far-flung population, is a smart play, and one for which the State Government should be congratulated for.
It is now up to the Government to get this spend right. With almost half a billion allocated for a 10-year digital health strategy, these first steps are critical and will define how effective our system is for a generation. For all of our sakes, the decisions and implementation around digital health must be strategic, or the health of the entire state will continue suffer under the strain of greater demand.
Time for new regime to address the state's health care at last
With the federal election over, Tasmania will look to newly minted Prime Minister Anthony Albanese’s Labor Government to deliver on its promises and get to work on the issues the electorate wants tackled as priorities.
As The Examiner reported prior to the election, one of the biggest issues identified by its readers was health care.
On that score, it was pleasing to see the ALP and the Liberal Party both commit during the campaign to deliver funding for the Clifford Craig research and innovation centre. This supports the memorandum of understanding funding commitment from the State Government, and all but guarantees this much-needed facility can be developed and operate.
Through this funding, the Clifford Craig Foundation will be able to enshrine Northern Tasmania as a medical research hub. A state-of-the-art medical research and innovation centre will attract medical professionals keen to further research in their chosen fields, bringing exceptional medical skills into our community. This will not only benefit the patients they treat, but will help teach the next generation of doctors, specialists, and other medical professionals. Importantly, their health leadership will drive better policies and better models of care.
There is no doubt that a number of Tasmanian seats feature prominently in federal elections. Bass, Braddon and Lyons were all key marginal battlegrounds and saw plenty of pollie and media attention during the campaign.
But just because the national media packs have headed home and the election spotlight has been switched off, it is not the time for the incoming government to forget about the issues that remain important to Northern Tasmanians.
Access to health care in regional areas remains a pressing issue for both state and federal governments across the country, and the regional areas of Tasmania are no different. It is no secret that people in regional areas are not just sicker, but have lower life expectancies than people in metropolitan centres.
This is a significant challenge for Mr Albanese’s government, which will need to carefully examine all options to deliver health care to regional areas, like Northern and North-West Tasmania, to ensure equitable health outcomes.
Labor’s commitment to establish and trial 50 urgent care clinics across the country, including one in both Launceston and Burnie will no doubt be warmly welcomed by anyone who has had to wait hours to access care in overcrowded emergency departments. There is no doubt that taking pressure off our acute public hospital system is of paramount importance when it comes to removing barriers to accessing timely care, and although the details of how such clinics will operate are not yet finalised, these clinics should help to improve a critical area of care.
However, to ensure long-term improvements to health care, governments, including this new one, must be brave and set their sights on fundamental reforms to improve the entire health system, not just one part of it.
I have previously argued that serious reforms need to be made by the federal government to help the private health sector take as much pressure as it can from the public system, and ultimately, deliver better health care for all Tasmanians, regardless of whether they are among the one-in-two who have private health insurance or not. This includes allowing insurers to fund procedures beyond acute hospital settings and stopping Australians having to pay some of the highest prices in the world for medical devices. Both these measures won’t cost the federal government a cent, yet would play a vital role in keeping people in the private health system and lessening pressure on the public system, as would restoring the 30 per cent private health insurance rebate for low- and middle-income earners.
St.LukesHealth will continue to lobby for the federal government to make systemic reforms to take pressure off our public hospitals. I’m pleased we, as an organisation, were able to have some conversations with candidates during the election, and look forward to presenting our ideas to incoming ministers and shadow ministers to help improve health outcomes for all Tasmanians.
Every incoming government has an over-riding mandate regardless of their policy platform and promises; that is, to make our communities and country better places for everyone. Mr Albanese’s opportunity to do that starts now. Amidst all the competing priorities he will no doubt have to manage in the coming weeks, I sincerely hope improving regional health care is at the top of his list.
Paul Lupo, CEO St.LukesHealth
Cost of living pressures threaten to worsen public hospital waits
Cost of living pressures are poised to worsen already critical public hospital elective surgery waiting lists in Tasmania.
St.LukesHealth chief executive officer Paul Lupo said the rising cost of living could see Tasmanians with private health insurance leave their health fund and have no option but to be dependent on an already stretched public system for all of their health care.
“In the past two years, as a result of the impacts of the COVID-19 pandemic on Tasmania’s public health system, about 10,000 Tasmanians took out health insurance with St.LukesHealth to ensure they could access the health care the needed.
“People clearly understood that the public system was facing significant pressure as it dealt with COVID-related impacts and decided to take responsibility for their own health care.
“But as cost-of-living pressures grow and family budgets are being crunched, there is a very real risk many of those people, particularly those on low or middle incomes, will have no option but revert to the public system where elective surgery waiting lists are already extremely high.
“In March, there were more than 9700 people waiting for elective surgery in the public system, where one in every three patients waits longer than the clinically recommended time for their procedure.
“People on low to middle incomes who have taken out private health insurance need every incentive and support to remain in their health fund and not add to the burden on the public system.
“More than half of all Tasmanians, about 275,000, have some form of private health insurance. Many of those are on low and middle incomes, but the federal government’s means-tested private health insurance rebate has eroded in recent years from 30 per cent to less than 25 per cent.
“While a five per cent rebate erosion may not appear much, it represents a loss of about $23 million from Tasmanian health insurance policy holders every single year.
“That money needs to come back to the Tasmanians who are not only putting their hand in their own pocket to help fund their health care but take pressure off the public system at the same time.”
Mr Lupo said with the private sector already performing two out every three elective surgeries in Tasmania, the public system would face further stress if people were forced out of private health insurance.
“The public hospital system is performing just one third of all elective procedures across the country yet it is perpetually at crisis point with lengthy delays for surgery. The queues will only get bigger if the federal government doesn’t do something to help people remain out of the public system.
“St.LukesHealth is calling on all parties at this election to reinstate the full 30 per cent means-tested private health insurance for low and middle income earners. Restoring the rebate will reduce demand on the public system and ultimately improve access to health care for all Tasmanians.”
Robust private health system holds the key
For Tasmania’s health system, the federal election is looming as another missed opportunity.
Much needed structural reforms to our health sector simply haven’t been talked about. The few announcements that do concern health are based purely on providing additional funding sugar hits to try and help a system perpetually struggling to meet demand.
It is an unfortunate fact that election campaigns tend to focus on splashes of cash and bricks and mortar. A contest of ideas and policy around long-term reform of health systems simply doesn’t get a look in.
Parties of all colours seem only look at electorates, not outcomes. We need to shift our political narrative from short-term measures tied to election cycles to measures achieving long-term, sustainable outcomes where all Tasmanians can access the health care they need, when and where they need it so they can live healthier lives.
The importance of the private health system in the overall achievement of such goals is often, unfortunately, underplayed or altogether not recognised.
But it is a hard cold fact that more Tasmanians have some level of private health insurance than those who don’t. All up, more than 275,000 Tasmanians are members of private health funds. The logical outcome of this is that two out of every three elective surgeries performed throughout the country are done in the private system.
So, despite only performing one-third of the elective surgery load, the public system continues to groan under pressure of growing public hospital elective surgery waiting lists. People stuck on these waiting lists often develop more complex medical conditions and complications simply because they cannot be seen anywhere near clinically recommended timeframes. It then falls entirely on the taxpayer to provide even more resources to deal with a person who is much sicker than what they were when first diagnosed as needing surgery. Health systems should be geared to make people better, not contribute to a decline in their health.
At a time when cost of living pressures are crunching family budgets, people who are putting their hand in their own pocket to help fund their health care and take pressure off the public health system, on top of contributing to the funding of the public system, need to have every incentive possible to keep their private insurance and not become 100 per cent reliant on the public system for their health care.
As a not for profit private health insurer, St.LukesHealth would like nothing better than to be able to help as many people as possible to reach outside the acute public hospital system to access their care more quickly and in a more affordable fashion. We firmly believe it is better for people to stay out of hospital wherever possible and deliver care with the aim of keeping them out.
Unfortunately, government policy settings enshrine hospitals and hospital admission as the only gateway to care pathways.
Under current outdated regulations, private health insurers are only able to fund procedures when they are performed in an admitted hospital setting.
Private health insurance should be able to provide cover for procedures done outside of a traditional hospital, where clinically appropriate, by non-hospital health providers which are currently undertaken in a hospital. Services like wound care, intravenous infusions, rehabilitation and other post-operative procedures could be undertaken under the supervision of a general practitioner, or other health care providers in a community setting.
This would have the immediate effect of reducing inpatient demand at our public hospitals.
Importantly, such a reform would allow fit-for-purpose patient care to be offered at a lower cost, with increased accessibility, and a focus on early intervention that addresses health issues before they become serious.
We need to ensure that private health insurance regulation provides insurers with the flexibility required to keep pace with modern care delivery settings, the changing health needs of our community and actually make it easier for people to access the care they need when they need it outside of hospital, which would in practice keep them healthier or reduce the length of a hospital stay.
Private health insurance reform is a critical piece of the health picture. Without a robust private health system, the public hospital system will continue to buckle and lurch from crisis to crisis.
Tasmania badly needs health reforms which will drive fundamental change in our health system.
Policymakers need to start seeing the health system in its entirety and allow people to use private health insurance to stay out of hospital wherever possible, not just for the good of themselves but for the good of the entire State.
Paul Lupo, CEO, St.LukesHealth.
Care delivery is a vital piece of the puzzle
One of the biggest challenges for people in regional areas is the access to health care. It’s not so much that the services don’t exist, they’re just a long way away, or difficult to get to.
People on the North-West and West coasts of Tasmania know this better than most.
When it comes to accessing surgical procedures, more than one in three people who live in the northwest must travel to Launceston to get the service they need.
At this federal election, St.LukesHealth has lobbied politicians in an effort to help people access services closer to their home, or even in their own home. As a private health insurer – the largest on the North West Coast – we would love to be able to help more people reach outside of the acute hospital system and access the care they need in community-based settings.
But under current outdated regulations, private health insurers are only able to fund procedures when they are performed in an admitted hospital setting.
We need to be able to deliver new ways of care delivery which are not only more convenient for patients as well as more cost-effective. Private health insurance should be able to provide members with cover for procedures currently undertaken in a hospital setting outside of a traditional hospital, where clinically appropriate, by non-hospital health providers. This would include services like wound care, intravenous infusions, rehabilitation, and other post-operative procedures that could be undertaken under the supervision of a general practitioner, or other health care providers in a community setting.
This would have the immediate effect of reducing inpatient demand at our public hospitals and focus on early intervention that addresses health issues before they become serious.
For the good of our community, where more than one in two Tasmanians are covered by health insurance, governments need to ensure that private health insurance regulation provides insurers with the flexibility required to keep pace with modern care delivery settings, the changing health needs of our community and make it easier for people to access the care they need when they need it outside of hospital, which would in practice keep them healthier or reduce the length of a hospital stay.
Tasmania needs policies that will allow for genuine reform in the health sector.
Governments need to support a modern and dynamic health delivery approach that sees people provided with timely and appropriate care while keeping them out of hospital, not enshrining hospitals and hospital admission as the only gateway to care pathways.
Private health insurance reform is a critical piece of the health picture. Without a robust private health system, the public hospital system will continue to buckle and lurch from crisis to crisis.
Giving people more options to access the health care they need, close to where they live, will drive better health outcomes for Tasmanians, particularly in regional areas.
Vision for health must transcend politics
It is no surprise that the issue of health care has again been prominent in the first half of the federal election campaign.
What is surprising, and disappointing, is the lack of policy commitments the major parties have shown thus far to enable genuine reform in the private health sector – reforms that would lay a platform for strengthening the entire health system, increasing access to care and services and ultimately boosting health outcomes for all Tasmanians.
The private health system plays a critical role in reducing demand and pressure in the public system.
The more people who can access care and treatment in the private system, the less pressure there is on Tasmania’s public hospitals. This means the public system is there for people who need it the most.
There are more Tasmanians with private health insurance than without. More than 275,000 Tasmanians, or 52 per cent of the population, have some level of private cover.
Unfortunately, the continuing COVID-19 pandemic has placed even more pressure on the public system. Elective surgery waiting lists are ballooning against a backdrop of surgery slowdowns, staff shortages and ward closures. In just the last week we have seen an entire medical ward at the Royal Hobart Hospital closed to admissions due to COVID-19. Combine those immediate and significant impacts with longer-term trends of an aging population and an increasing prevalence of chronic disease, and the pressure only looks set to increase into the future.
Governments need to implement reforms that support a modern and dynamic health delivery approach that sees people provided with timely and appropriate care while keeping them out of hospital, not enshrining hospitals and hospital admission as the only way to deliver specialised medical care.
Under current regulations, private health insurers are only able to fund procedures when they are performed in an admitted hospital setting.
Private health insurance should be able to fund procedures outside of a traditional hospital, where clinically appropriate, by non-hospital health providers. Services like wound care, intravenous infusions, rehabilitation and other post-operative procedures could be undertaken in a community setting and appropriately funded by Private Health Insurance. This would enable privately insured members to access modern care delivery, in their preferred setting.
This would have the immediate effect of reducing inpatient demand in our hospitals and help decrease instances of bed block in hospitals.
Importantly, such a reform would allow fit-for-purpose patient care to be offered at a lower cost to consumers, with increased access, and a focus on early intervention that addresses health issues before they require hospital inpatient treatment.
St.LukesHealth members have already recognised the need for these type of policies. One of the strongest messages from a recent member survey was that improving health care in northern Tasmania goes well beyond providing acute hospital care. Instead, we need a major increase in health care system capacity, both in terms of an increased number of services as well as a significant improvement in those services already available, to meet the future needs of our north and north-west communities.
A collaborative, well-functioning network of health care services that people can access close to their homes, families and communities, especially in regional settings, that afford high quality health care without the need for unnecessary hospital admissions is critical to achieving this.
The regulations applying to private health funds need to be reformed. The limitations that restrict private insurers from funding services outside of a hospital admission are in turn limiting the ability of the private system to relieve pressure from the public system.
It is in everyone’s interest to have a health system that is able to respond and provide the very best in health care when it is needed. No-one should have to endure hours or even days stuck in emergency departments, nor should anyone have to wait years on public hospital elective surgery waiting lists.
As we get older and sicker, and the system gets more and more stretched, governments need to act to allow the private system to help provide better health outcomes for all Tasmanians.
Health reforms aren’t easy. They take a government with resolve and preparedness to be bold, with the vision to implement changes for long-term benefits, not short-term political wins. Decisions around health care cannot be limited in scope to election cycles or simply increasing taxpayer funding without addressing ways to make the entire system work more effectively.
There is an opportunity right now for the next government to make fundamental changes that can underpin an improved health future for Tasmania. It is an unfortunate fact that our public system permanently struggles to cope with demand, and the state’s overall health will not improve unless changes are made to better support the public system.
Paul Lupo, Chief Executive Officer, St.LukesHealth
Private health system is key in fixing the public hospital crisis
A compelling opportunity now exists to revolutionise Tasmania’s healthcare system, but it requires the entire network – including governments – to be brave, recognise that opportunity and to work together to bring it to reality.
It was shown to be possible during COVID when the entire Tasmanian healthcare network, both private and public in league with government, demonstrated the ability to work cohesively in the face of the most serious community health crisis faced in a generation.
As challenging as COVID was, there are other challenges which pose much greater long-term difficulties for the health system.
As a population, it is well documented that we are getting older. At the same time, we are getting sicker with increasing rates of chronic disease. The result of this is our public hospital system is constantly struggling to meet the health needs of the people who rely on it.
Public hospital waiting lists are ballooning to record levels. Emergency departments are full. Hospital beds are blocked to the point where even patients who require admission have to wait because there are simply no beds.
It isn’t always well understood, but the private health system plays a critical role in reducing demand and pressure in the public system.
Put simply, the more people who can access care and treatment in the private system and not rely entirely on the taxpayer-funded resources of the public system, the less pressure there is on Tasmania’s public hospitals. This means the public system is there for people who need it the most.
For context, more Tasmanians have private health insurance than do not. Just over 275,000 have some form of private health insurance, representing 52 per cent of the population. More than 130,000 of these live in the two southern electorates of Clark and Franklin, and many of them are on low to middle incomes.
The federal government understands the benefits of keeping people in private health care where they are not reliant on taxpayer funded beds, staff and resources for their care. So much so, that a means-tested private health insurance rebate is paid to help people on lower incomes access their health care outside of the public system.
The rebate commenced at 30 per cent. It has been eroded over the years to the point where in some cases, it is less than 25 per cent. While a five per cent erosion may not seem significant, it represents $23 million disappearing from the pockets of Tasmanian policy holders on low to middle incomes every single year.
This can force people back into a public system, where governments are funding 100 per cent of their care. That erosion has contributed to public hospitals being full and elective surgery waiting lists remaining stagnant.
The simplest and most cost-effective way the federal government can ease pressure on the public system is to restore the private health insurance rebate to 30 per cent and give people every incentive to access health care in the private system.
Tasmania needs policies that will allow for genuine reform in the health sector.
Governments need to support a modern and dynamic health delivery approach that sees people provided with timely and appropriate care while keeping them out of hospital, not enshrining hospitals and hospital admission as the only gateway to care pathways.
Under current outdated regulations, private health insurers are only able to fund procedures when they are performed in an admitted hospital setting.
Private health insurance should be able to provide cover for procedures currently undertaken in a hospital setting outside of a traditional hospital, where clinically appropriate, by non-hospital health providers. Services like wound care, intravenous infusions, rehabilitation and other post-operative procedures could be undertaken under the supervision of a general practitioner, or other health care providers in a community setting.
This would have the immediate effect of reducing inpatient demand at our public hospitals.
Importantly, such a reform would allow fit-for-purpose patient care to be offered at a lower cost, with increased accessibility, and a focus on early intervention that addresses health issues before they become serious.
We need to ensure that private health insurance regulation provides insurers with the flexibility required to keep pace with modern care delivery settings, the changing health needs of our community and actually make it easier for people to access the care they need when they need it outside of hospital, which would in practice keep them healthier or reduce the length of a hospital stay.
Private health insurance reform is a critical piece of the health picture. Without a robust private health system, the public hospital system will continue to buckle and lurch from crisis to crisis.
A world-class healthcare system that meets the challenges of a regional state such as Tasmania is absolutely possible and can be used as a beacon for challenges faced by those living in regional Australia. But we must be willing to take a holistic approach and work together toward the ultimate goal of good community health that we all share.
Paul Lupo
CEO of St.LukesHealth
St.LukesHealth in support of Research Hub
Paul Lupo
CEO, St.LukesHealth
The federal government must commit funding to build a world-class medical research centre in Launceston.
The Clifford Craig Foundation has been leading medical research in Tasmania for three decades, and its proposed research and innovation centre would ensure Launceston remains at the forefront of medical research along with capitalising on the many benefits that would bring. It would also enable an appropriately sized and funded research department for both the North and North West.
“A world-class research and innovation centre would set a platform for the attraction, recruitment and retention of top line medical professionals, researchers, technicians, academics and students to the Launceston and North West areas,” says St.LukesHealth CEO Paul Lupo. “Aside from direct patient outcome benefits in the short and long term, it would also provide an immeasurable boost to the formation of health policy, particularly within a regional context, and build on Northern Tasmania’s reputation for learning and health excellence.”
A dedicated research and innovation centre with the resources to increase both the quantity and quality of medical research would:
- Put Launceston on the map with a renowned research and training precinct, making the region a top choice for clinicians in a competitive market.
- Attract further research investment and employment to rural and regional Tasmania.
- Allow clinicians to conduct truly local research, targeted to patient needs and leading to a real healthcare improvement in north and northwest Tasmania.
“The importance of having a cutting-edge research and innovation centre should not be underestimated when it comes to the recruitment of top line medical specialists. The Clifford Craig Health Research and Innovation Centre will be the critical third pillar, working in tandem with the expanded LGH masterplan and proposed Calvary co-located private hospital. The centre will ensure the best clinicians come to practice in these state-of-the-art facilities, enhancing the quality of regional healthcare as well as ensuring the best possible health policy development.”
Dr Jerome Muir Wilson
Managing Director, Launceston Health Hub
A world-class research centre will also help draw more desperately-needed general practitioners to Tasmania’s north. Regional GPs are in high demand, and we’re competing with national and international markets to attract them. Leading GPs want to help not only the patient in front of them, but also the population at large through research opportunities. Clifford Craig’s proposed Health Research and Innovation Centre would be a major point of difference, setting us apart from other regional centres.
There is currently no dedicated GP research centre in Tasmania. However, most of the healthcare we receive doesn’t happen in hospital: 90% of Tasmanians will see their GP each year. We badly need Tasmanian-specific general practice research to help us better understand local health needs and improve the state’s health outcomes.
This is especially critical in terms of preventative healthcare: studies done in a Sydney institute don’t translate to a regional Tasmanian setting. We know early intervention and access are so important, but we don’t have the research capacity to know where to focus local preventative healthcare efforts. The Clifford Craig Health Research and Innovation Centre would be a gamechanger to this end, addressing health issues early and keeping more people from ever needing hospital treatment.
Tasmania already has a good track record on training GPs. We have a retention rate of around 80% for GPs who train in the state, with pass marks up around 90%, well and truly above the national 75% average. The Clifford Craig Health and Innovation Centre is the missing piece of the puzzle in attracting and retaining further GPs, providing research opportunities that would be valuable for the whole state.
Rebate restoration will be a shot in the arm for public health
As the vote-vying continues in the lead up to the federal election, Tasmanians will no doubt hear politicians declare just how important healthcare is, and how committed they are to fixing burgeoning wait times.
They should bear in mind that about 10,000 of those Tasmanians are currently stuck on stagnant public hospital elective surgery waiting lists. Many of them will be living with pain. Many will be faced with a reduced quality of life as they continue to wait.
Those patients would be right to wonder why, despite so many promises from successive governments to fix the public health system in Tasmania. Elective surgery waiting lists continue to climb, and health outcomes are poorer compared with other states. This is only set to worsen as we face an aging population with increasingly complex health needs.
This election represents a golden opportunity for all parties to make a health policy decision that would not only drive down waiting lists, but also provide more timely access to health care for every single Tasmanian.
The policy is simple: restore the means-tested private health insurance rebate.
The rebate was initially introduced to cover 30 per cent of the cost of a private health policy. It puts private health within the means of more people, thereby freeing up space for others in the public system. This rebate has not kept step with increasing health service costs, meaning it now covers less than 25 per cent of the cost of a policy for low and middle-income earners.
Restoring the rebate to 30 per cent is the most effective way the Australian Government can help provide surgery and hospital access to all Tasmanians, not just those with private health insurance.
It isn’t well recognised, but Tasmania’s public hospital system relies on a healthy and robust private health system. For every person who can access private health care, more resources are available to treat people in the public system. Conversely, every person forced to leave their private health insurer becomes another person who the public system must find the room, staff and funding to care for. Restoring the rebate can stop it.
While a five per cent erosion of a means-tested rebate may not sound large, in pure dollar terms, it represents $23 million disappearing from the pockets of Tasmanian policy holders every single year.
The next Federal Government needs to step in during its first term to ensure people’s ability to take up and maintain private health cover – and stay out of the public system – is maximised. More private demand will also incentivise more investment into new private hospitals and clinics, increasing capacity further.
This has become more critical than ever as the state continues to battle the impacts of COVID-19, which are far from over.
Just last week the Royal Hobart Hospital was forced to again reduce elective surgery to help manage COVID-19 pressures. A few weeks ago, the pandemic paused elective surgery at every public hospital in the state.
Of the more than 10,000 Tasmanians parked on public hospital surgical waiting lists in January, more than 1,000 of these were classed as category one patients. If you are unlucky enough to be a less-urgent category three patient on a list at either the Launceston General Hospital or the North-West Regional Hospital, you will wait about a year for your surgery.
Tasmanians are rightly worried about the ability of the public system to provide the healthcare they need. The ongoing struggles of the public health system, exacerbated by COVID, has seen increased investment in private health insurance: more than one in two Tasmanians now hold a policy.
Governments must start seeing the health system as a single entity – not merely as a distinct and separate private and public system. It is a point in fact that two out of every three elective surgery procedures in Australia are done in the private system. The systems are critically linked; it is critical that people have every encouragement to remain in the private health system to provide a better access balance for the community.
Cost of living pressures are making this more difficult to achieve. Tasmanians are currently feeling the sting of rapidly increasing property and rental prices, and rising fuel prices both at the bowser and on shop shelves as producers pass on added costs to consumers. This looms as a difficult decision for Tasmanians to make in balancing the need for timely access to health care with other concerns in the family budget. The Federal Government can assist Tasmanians in not having to choose one over the other.
It is time for the Australian Government to act and restore the private health insurance rebate, for the good of every Tasmanian.
Paul Lupo is the CEO of St.LukesHealth – Tasmania’s leading not-for-profit health insurer.
We're freezing our premium increases
A health insurer that supports members through the pandemic? Well, well, well!
We’re freezing premium increases until 1 July 2022.
St.LukesHealth is here to support members through COVID-19, not benefit from it.
Throughout the pandemic, we have looked for ways to help our members manage. We continually monitor our financial performance to sustainably and responsibly maximise returns to members. Over this time, we have continued to grow which allows us to positively impact the health of more people and continue improving service delivery to members in more efficient ways. In addition, we recognise that the pandemic has made it more difficult for some members to utilise the full value of their health insurance during 2021.
So, we’re giving back to members by freezing the current premiums until 1 July 2022.
We’re pleased to have been able to defer premium increases for the third year running, because we know this has a big impact. We have now supported members with more than $5.6 million in rate deferrals since the start of the pandemic.
Other ways St.LukesHealth is supporting members through COVID-19:
Helping you access healthcare: We made sure members could access the care they needed through 2021. We supported members with $108.8 million for hospital admissions, an 8.3% increase on 2020, and $40.7 million for extras, a 5.4% increase. St.LukesHealth continues to pay above the industry average in benefits for every member contribution dollar.
Making rapid antigen testing more accessible: Widespread testing is one of the most important measures for stemming the spread of COVID-19 and will become even more important as borders reopen. To help support our members with this cost, St.LukesHealth has introduced a one-off $20 benefit per eligible membership for the purchase of RAT kits, available to claim till the end of 2022. This additional benefit will not reduce any existing benefits on members’ current policies.
Managing financial hardship: During the pandemic we have provided support to many members experiencing financial hardship, proactively reaching out to those who have been most severely impacted. We have a number of initiatives to support members who are doing it tough. Please call 1300 651 988 to discuss an option that might be right for you.
We all have a vital role to play in limiting the spread of the virus. We encourage you to stay up-to-date with vaccination booster shots, get tested and isolate if you feel unwell, and remain kind and connected for your mental health. This is the best way we can protect those most vulnerable in our community, help reduce the strain on our health system, and show our thanks to our incredible health professionals.
Healthcare network needs holistic plan
A compelling opportunity now exists to revolutionise Tasmania’s healthcare system, but it requires the entire network – including governments – to be brave, recognise that opportunity and to work together to bring it to reality.
This is not just ‘pie in the sky’ thinking.
It was shown to be possible during COVID when the entire Tasmanian healthcare network, both private and public in league with government, demonstrated the ability to work cohesively in the face of the most serious community health crisis faced in a generation.
Now, as we continue to deal with the virus, a vital further step towards revolutionising the healthcare system has been taken in the north of the state, with plans to develop a new co-located private hospital alongside the Launceston General Hospital – one which will provide complementary rather than competitive healthcare services.
Calvary Tasmania, which is developing the new facility, is incorporating input from key health stakeholders and northern health leaders, and collaborating with the LGH to widen the range of services they collectively provide the community. That decision represents an historic breakthrough in meaningful cooperation and is to be applauded.
Further investments for overnight and same-day facilities continue throughout Tasmania, with a new hospital project by Nexus in Hobart, a day hospital investment from Cura Day Hospitals in Launceston, and investments in gastroenterology and ophthalmic care in Devonport. These are all positive examples of private investment delivering better healthcare outcomes for Tasmanians.
The challenge now is to carry this progressive thinking forward by adopting a more collaborative approach right across Tasmania’s healthcare network.
The COVID experience and the Calvary decision demonstrate that partnership, built on a spirit of cooperation, is not just possible, it is achievable, albeit it has been elusive for too long. The cause of that dysfunction is the result of several factors – the joint involvement of federal and state governments in healthcare funding; the sheer size of the system itself and the challenges of operational management; the structural division of responsibilities which has led to silos; and an introspective culture that has largely failed to understand, let alone meet, community needs and expectations.
What is needed now is a collaborative and holistic approach to our state’s health system across both the private and public sectors, in primary and hospital care, led by government – both federal and state.
Governments can make things happen. They can be the drivers for change and better outcomes. However, they need to recognise, accept and embrace an idea, a concept, a vision – one which offers tangible benefits to the community as well as for the economy.
Just such a vision is now within reach.
St.LukesHealth believes with the will and commitment of governments, Tasmania has the opportunity to develop a world-class healthcare system, with the creation of regional medical hubs that provide the right services in the right settings. The co-location in Launceston of the proposed new Calvary hospital alongside the LGH is one such promising example of what is possible when we work together.
This will set a platform for attracting top line medical professionals, researchers, technicians, teachers and academics to Launceston, provided governments are willing to start the ball rolling by establishing some of the initial ancillary services and infrastructure needed. Once government funding starts, private investment will follow.
With this in mind, we urge the Tasmanian government, leaders of Tasmania’s healthcare networks, and members of the general public to join with St.LukesHealth in making this vision of a world-class health system an issue at the forthcoming federal election.
We need to look beyond using the historic problems of the healthcare system as a cause for complaint and outrage. We have done that in the past, but still the problems persist. Instead, let’s raise the bar and challenge our political leaders to see beyond band-aid measures and electioneering gap-funding. Let us demonstrate the opportunity to make a positive investment in a vision that is both achievable and worthwhile – starting with a regional healthcare hub that can become the envy of the nation and a magnet to all types of healthcare professionals from other states and overseas.
The social and economic dividends are enormous.
It will deliver better health outcomes across Tasmania – a region whose population is generally older and less healthy than other parts of the nation. That in itself will deliver a cost saving.
The overall economic impact will be ground-breaking, not just during the development phase, but with the subsequent migration to northern Tasmania of highly skilled healthcare professionals and with the inevitable flow of private investment.
And that should not be the end game, but merely the starting point.
This opportunity goes beyond political alliances, and as such, we should use the coming election to secure commitments from the major parties, as well as from individual candidates to take-up this vision and to bring it to fruition.
A world-class healthcare system that meets the challenges of a regional state such as Tasmania is absolutely possible and can be used as a beacon for challenges faced by those living in regional Australia. But we must be willing to take a holistic approach and work together toward the ultimate goal of good community health that we all share.
Paul Lupo
CEO St.LukesHealth