COVID-19 Frequently Asked Questions

Have questions related to COVID-19? See below for answers.

Update on Victoria
Have health services returned to normal?
Are St.LukesHealth Customer Care Centres open?
What do I need to do when I visit a Customer Care Centre?
Why has St.LukesHealth decided to go cashless?
Does St.LukesHealth offer telehealth consultations and can I claim on this?
Can I suspend my insurance if I am financially impacted by COVID-19?
Will I receive a rate increase?

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